Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Client Marketing Manager

Company: Comply

Location: Remote

Posted Jan 31, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited PTO, and remote work flexibility. They are seeking an experienced Client Marketing Manager to craft and execute targeted marketing strategies that enhance client engagement, adoption, and expansion of their award-winning compliance software and services.

Senior Customer Marketing Manager

Company: Loop

Location: Remote

Posted Jan 31, 2025

The Customer Marketing Manager role at Loop involves orchestrating strategic marketing campaigns to drive growth, build loyalty, and identify superfans who can become Loop Advocates. The role requires a balance of creativity and data-driven decision making, leveraging cross-functional influence. The company offers flexibility in work environment, with options ranging from office to remote work. The ideal candidate has 5+ years in B2B SaaS marketing, with at least 2 years in customer marketing, and experience in building customer marketing programs from scratch. The role involves creating campaigns, working cross-functionally, executing on various marketing channels, coordinating in-person events, and defining and reporting on campaign results.

Sr I Technical Support Representative (US Remote)

Company: Motorola Solutions

Location: Remote

Posted Jan 31, 2025

Motorola Solutions, through its subsidiary Rave Mobile Safety, is seeking a Technical Support Engineer with 3+ years of experience in enterprise SaaS platforms. The role involves troubleshooting and guiding customers on Rave's suite of notification software products, managing time and expectations, conducting training, and participating in on-call rotations. The company offers competitive benefits, including a base salary range of $48,500 to $80,900 USD, and promotes a people-first and community-focused culture.

Staff Product Manager - Marketplace

Company: Medely

Location: Remote

Posted Jan 31, 2025

Medely, a high-growth series C technology startup, is revolutionizing healthcare work by offering an on-demand marketplace and workforce management tools. The company is seeking a passionate and skilled Staff Product Manager to join their fully remote team. The ideal candidate will have 10+ years of product management experience, a strong customer compassion, and the ability to blend user research with data and business needs. The role involves understanding the needs of buyers and end-users, leading the end-to-end product development process, and driving cross-functional teams to set and achieve ambitious goals. Medely offers competitive compensation, long-term incentives, healthcare benefits, flexibility, and a mission-driven work environment.

Lead Product Designer

Company: SQUIRE

Location: Remote

Posted Jan 31, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals. As a Lead Product Designer at SQUIRE, you will work closely with leadership to define and maintain design vision, partner with outside teams for innovation, and ensure design consistency across products. You will tackle complex workflows, establish scalable systems, mentor junior designers, and provide guidance to cross-functional teams. SQUIRE offers a competitive base salary, stock grant, comprehensive benefits, and a supportive work environment.

Performance Engineer SR

Company: Sagent

Location: Remote

Posted Jan 31, 2025

Sagent is a dynamic and innovative leader in the mortgage servicing technology industry, seeking a highly skilled Performance Engineer. The role involves designing and implementing performance tests, collaborating with development and operations teams, conducting performance assessments, and troubleshooting performance-related issues. Sagent offers a comprehensive benefits package and is an equal opportunity employer. The company is transforming the mortgage servicing industry by modernizing the customer experience and providing servicers with lower costs, scale, compliance, and higher servicing values.

Senior Product Manager, Creator Engagement

Company: Teachable

Location: Remote

Posted Jan 31, 2025

Teachable is a global platform trusted by creators and educators to grow their impact and income through digital learning products. The company, now part of the Hotmart portfolio, offers industry-best ecommerce tools and focuses on the student learning experience. Teachable is seeking a Senior Product Manager for the Creator Engagement Team to define and execute the strategy for features and experiences that empower creators to engage deeply with their students. The role involves creating tools and systems that enhance content capabilities, learning experiences, and knowledge progression while driving engagement and user satisfaction. The ideal candidate should have 5+ years of product management experience, be data-informed, and have a track record of building high-quality successful products with design and engineering teams.

General Inquiry - Creator

Company: Threshold 360

Location: Remote

Posted Jan 31, 2025

Threshold 360 is seeking creative and startup-minded individuals to join as contractors, capturing 360° photos of various locations. The role offers flexibility, best-in-class training, and the opportunity to work with cutting-edge technology. Applicants must reside within 60 miles of the project city, have a flexible schedule, and access to reliable transportation. Photography experience and customer service skills are preferred. The average pay is $40 per hour.

Sr. Cloud Security Engineer

Company: Rackspace Technology

Location: Remote

Posted Jan 31, 2025

The job posting is for a Security Engineer III position at Rackspace Technology. The role involves designing, implementing, and managing scalable security solutions in a hosting-based environment. Key responsibilities include leading collaborative design and implementation of solutions for audits, security incidents, and other activities. The candidate will also be responsible for implementing and managing security monitoring tools, providing documentation for cybersecurity vulnerabilities, and participating in pre-project cybersecurity risk assessments. Qualifications include a Bachelor's degree in computer science or a related field, 7+ years of related experience, and proficiency in security monitoring and incident response within public cloud environments. Preferred skills include experience with VMWare NSX, business acumen, hands-on experience in containerized environments, and application/IoT security knowledge.

Strategy & Operations Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company is seeking a strategy and operations professional to drive growth and operational excellence in the Asia Pacific region. Key responsibilities include regional expansion, managing carrier and provider partnerships, and providing strategic and operational support. The ideal candidate should have strategic thinking, operational expertise, relationship-building skills, and be data-driven. Nash is a well-funded scale-up with a fully remote culture, competitive compensation, and flexible paid time off.

Multi Location Group Trainer

Company: Dandy

Location: Remote

Posted Jan 31, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating and simplifying dental practice functions through technology. They are seeking a dedicated Location Clinical Group Trainer with 5+ years of clinical training experience in digital dentistry. The role involves pre-training preparation, logistics, assessing practice readiness, facilitating training sessions, and post-training analysis. The ideal candidate should have operational excellence, strong communication skills, a customer-focused mindset, adaptability, problem-solving abilities, and team collaboration skills. Dandy offers comprehensive employee benefits and is committed to diversity and inclusion.

Senior Sales Engineer - Customer Success

Company: Arctic Wolf

Location: Remote

Posted Jan 31, 2025

Arctic Wolf is a global leader in security operations, offering a cloud-native platform to mitigate cyber risks. The company's platform, Arctic Wolf Security Operations Cloud, analyzes trillions of security events weekly to provide automated threat detection and response. The Customer Success Senior Sales Engineer role involves providing technical expertise, understanding customer environments, and demonstrating the business value of Arctic Wolf solutions. Key skills include in-depth knowledge of infrastructure components, security tools, and excellent communication abilities. The company offers a collaborative work environment, competitive compensation, and benefits, including annual leave, medical insurance, and pension. Preferred qualifications include security certifications and extensive experience in enterprise IT systems design.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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