Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Oracle Cloud Procurement Senior Consultant (1481)

Company: Highstreet IT Solutions

Location: Remote

Posted Jan 30, 2025

The text describes a project for implementing Oracle Cloud applications, focusing on procure to pay business processes. The lead role involves functional leadership, design sessions, requirement development, configuration, system integration, and client knowledge transfer. The ideal candidate should have extensive Oracle Cloud experience, at least 7+ years of Oracle experience, and a proven track record in leading Oracle Cloud implementations. The project includes modules like Accounts Payable, Payments, Oracle Procurement Cloud, Requisitions, Purchasing, Sourcing, Supplier Qualifications, Supplier Portal, and Procurement Contracts.

Sales Engineer (APAC)

Company: Aerospike

Location: Remote

Posted Jan 30, 2025

Aerospike, a leading real-time database provider, is seeking a sales engineer to assist in selling their products. The ideal candidate should have strong technical knowledge, excellent communication skills, and the ability to work under pressure. They will be responsible for preparing technical presentations, discussing customer needs, collaborating with sales teams, and generating sales leads. Linux experience, databases knowledge, and coding skills are required. Previous experience with Aerospike or similar databases is preferred. Aerospike is an equal opportunity employer.

Enterprise Technical Account Manager

Company: Red Canary

Location: Remote

Posted Jan 30, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set new standards in the industry. The company values doing what's right for customers, being kind and authentic, delivering great quality, and being relentless. The Enterprise Technical Account Manager role involves acting as a technical liaison with enterprise customers, working closely with Sales and Customer Success, and driving innovation on the Red Canary platform. The role requires 3+ years of enterprise experience, strong understanding of technology and security products, and excellent communication skills. The targeted base salary is $100,200 - $120,000 per year, with additional benefits including 100 paid premiums, health and wellness programs, fertility benefits, flexible time off, paid parental leave, pre-tax plans, and a flexible work environment.

DBA

Company: Recharge

Location: Remote

Posted Jan 30, 2025

Recharge is a leading subscription platform for ecommerce brands, empowering them to manage subscriptions, create dynamic customer experiences, and evaluate business performance. They serve over 20,000 merchants and 100 million subscribers, including popular brands like Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie. Recharge is recognized by Deloitte's Technology Fast 500 and is a Great Place to Work Certified company. They are currently seeking a DBA with 4+ years of experience in database design and support, proficient in SQL, and familiar with cloud platforms like GCP, AWS, or Azure. The role involves supporting database efficiency, implementing new technologies, and working with a stack including GCP, Kubernetes, CloudSQL, MySQL, PostgreSQL, Snowflake, Fivetran, Terraform, Ansible, Docker, Nginx, Redis, Elasticsearch, Python, Flask, Jinja, ES6, Vue.js, Snowflake, Looker, and Matillion. The compensation range is competitive, with a hiring range of $112,000 - $140,000 in the US and $88,000 - $110,000 in Canada. Benefits include medical, dental, vision plans, retirement plan with employer contribution, flexible time off, paid parental leave, and remote life and merchant stipends.

Operations Performance Manager

Company: Cox Enterprises

Location: Remote

Posted Jan 30, 2025

The Cox Automotive Operations Performance Manager is a regional role covering Pennsylvania, New Jersey, Delaware, and Virginia. The position involves driving effective utilization of Cox Automotive Dealertrack and Xtime products, building relationships with dealers, and implementing process changes to optimize client experience. The role requires a bachelor's degree and 6 years of experience, with preference for in-region applicants. Benefits include a competitive salary, work-life balance, comprehensive healthcare, and professional development opportunities.

Security Engineer

Company: Makpar

Location: Remote

Posted Jan 30, 2025

Makpar is a team of innovators and consultants offering services in cybersecurity, cloud migration, IT project management, Agile transformation, DevSecOps, and Health IT. They are a Great Place to Work™ certified company with recent awards including Fortune Top 100 Small Place to Work, Inc 5000, and Inc Best in Business. Makpar is currently seeking a Security Engineer with expertise in NIST 80053 security controls, risk and vulnerability management, and compliance with federal cybersecurity frameworks. The ideal candidate will develop and document System Security Plans, Plan of Action and Milestones, and Risk-Based Decisions, and work with developers to address security control families. Required qualifications include a minimum of 8+ years in IT, at least 5+ years in Information Security, relevant security certifications, in-depth knowledge of NIST 80053, RMF, FedRAMP, FISMA, and related federal security standards, understanding of networking, and experience with microservices-based architecture and AWS cloud platform. Makpar offers a great benefits package, excellent training, flexible work schedules, and a generous compensation package.

Customer Success Specialist

Company: Veem

Location: Remote

Posted Jan 30, 2025

Veem is a financial technology company that empowers small and medium businesses by providing a transparent, relationship-based payment system. The company supports integration with major accounting software and is backed by top investors. Veem is seeking a Customer Support Specialist with a friendly, outgoing personality, customer support and sales experience in the financial sector, and a knack for listening to and empathizing with customers. The ideal candidate will provide exceptional customer support, track down and resolve issues, promote a customer-first environment, and become a Veem platform domain expert.

Account Executive, Southeast - Private Sector Sales

Company: Magnet Forensics

Location: Remote

Posted Jan 30, 2025

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in over 100 countries. They are looking for a sales professional with 5+ years of experience in a fast-paced, competitive market. The ideal candidate should have a track record of consistent quota achievement, a great understanding of complex sales processes, and technical aptitude. The role involves travel up to 30% of the time and requires residency in Atlanta, Virginia, North Carolina, South Carolina, Alabama, or Florida. Magnet Forensics offers competitive compensation, benefits, and a commitment to continuous learning and diversity.

Deal Desk Manager

Company: Entrata

Location: Remote

Posted Jan 30, 2025

Entrata, a global leader in property management software since 2003, is seeking a skilled Deal Desk Manager. The role involves facilitating deals, managing approvals, and providing expert guidance on deal structures and pricing models. Entrata offers a comprehensive software suite, a global team, and a culture that values diversity and innovation. The company provides competitive benefits, including flexible work options, comprehensive health coverage, retirement plans, and wellness initiatives.

Sales Engineer (West Coast)

Company: Aerospike

Location: Remote

Posted Jan 30, 2025

Aerospike, a leading real-time database provider, is seeking a sales engineer to assist in selling their products and services. The ideal candidate should have extensive knowledge of technical products, excellent communication skills, and the ability to work under pressure. They will be responsible for preparing technical presentations, discussing equipment needs with customers, collaborating with sales teams, and generating high-quality sales leads. The role involves setting and achieving sales goals, training other sales team members, and providing customer support. Preferred skills include experience with databases like Aerospike, Yugabyte, CockroachDB, MongoDB, Cassandra, HBase, and knowledge of cloud platforms like AWS, Microsoft Azure, and Google Cloud. Strong coding skills in languages like Java, C++, Python, Go, etc., are also required.

Business Development Sales Manager

Company: brightwheel

Location: Remote

Posted Jan 30, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Outbound Business Development Sales Manager to lead a team of BDRs, exceed sales goals, and create a positive team culture. The ideal candidate should have at least 2 years of BDR experience, phone-based cold calling experience, and a proven track record in managing and motivating sales teams.

Senior Supply Chain Product Strategist

Company: Pigment

Location: Remote

Posted Jan 30, 2025

Pigment, founded in 2019, is a rapidly growing SaaS company offering an efficient Enterprise Performance Management platform. With over 480 employees across multiple global offices, Pigment has secured $393M in investment from top venture capital firms. The company serves notable clients like Unilever, Deliveroo, Gong, and Brex. Pigment is seeking a Supply Chain expert with 10+ years of experience and a proven track record in implementing Supply Chain Planning software. The ideal candidate should be an innovative thinker, collaborative leader, and understand both product development and client needs. Pigment offers competitive compensation, stock options, generous time off, and parental leave policies. The company culture emphasizes teamwork, continuous improvement, action, and humility.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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