Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Chief of Staff - Customer Experience (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 30, 2025

Nextech is a leading specialty healthcare technology solutions provider. They are committed to hiring and retaining talent, offering competitive benefits and a comprehensive wellness program. The Chief of Staff - Customer Experience role is a pivotal position in their senior leadership team, focusing on strategic planning, project management, operational excellence, stakeholder alignment, team enablement, and special projects. The ideal candidate should have a Bachelor's degree, 8+ years of experience in product development, management, consulting, or operational leadership, preferably in healthcare tech. They should possess strong communication, problem-solving, and organizational skills, and have experience leading teams and fostering a culture of accountability and innovation.

Application Developer

Company: Information Technology Strategies, Inc

Location: Remote

Posted Jan 30, 2025

Information Technology Strategies Inc is a government IT solutions provider seeking an Application Developer with a US Government SECRET IT II Clearance. The role involves consolidating and managing IT Sustainment, Customer Support, and IT Cyber & RMF Management tasks. The candidate will provide direction, guidance, and technical support to application users, support mission-critical Oracle databases and Application Web Site, implement and configure Firewall Rules, conduct WebInspect scans, develop threat models, monitor configurations, perform application log auditing, maintain compliance with Section 508 requirements, and design system architecture diagrams. The company offers competitive benefits and is an Equal Employment Opportunity employer.

Vice President, Application Services

Company: Model N

Location: Remote

Posted Jan 30, 2025

Model N, recently acquired by Vista Equity Partners, is seeking a Vice President of Application Services to lead a global team and drive growth, profitability, and world-class service delivery. The ideal candidate should have extensive experience in professional and managed services, leadership skills, and understanding of the life sciences industry. Key responsibilities include managing the Application Services line of business, driving sales and prospecting activities, and ensuring customer satisfaction.

Account Executive (US based - 100% Remote)

Company: Manay CPA Accounting & Tax Services

Location: Remote

Posted Jan 30, 2025

Manay CPA is a reputable full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to become the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Top 100 Small Businesses title by the US Chamber of Commerce. Their Managing Partner, Burcu Bree Manay, has been selected as one of the Top 50 Women in Accounting.

Client Experience Manager

Company: BizLibrary

Location: Remote

Posted Jan 30, 2025

BizLibrary is seeking a Client Experience Manager with a background in education, client success, or consulting. The ideal candidate will have at least 3 years of experience, preferably in a high-growth SaaS environment. Key responsibilities include leading new client and product implementations, project planning, creating client-facing deliverables, and maintaining a positive client experience. BizLibrary offers competitive compensation, a strong company culture, and a mission to make the world a more compassionate and competent place. Benefits include flexible work arrangements, comprehensive insurance, and opportunities for professional development.

Director, Mid-Market Sales (B2B Sales Experience Required)

Company: Expert Institute

Location: Remote

Posted Jan 30, 2025

Expert Institute, a leading expert consulting and insights platform established in 2010, is seeking a sales professional with 5-10 years of experience in B2B sales, preferably selling to law firms. The role involves driving new business, building relationships, and leveraging resources to close deals. The company offers a winning mindset, exceptional tools, and resources for trial attorneys, and a strong reputation in the industry.

Business Development Professional- All Levels

Company: RQM+

Location: Remote

Posted Jan 30, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement support for medical devices, digital therapeutics, and diagnostics. With deep expertise in all clinical specialties, RQM+ works with 19 of the top 20 medical device manufacturers and seven of the top 10 IVD companies. They are expanding their impact in MedTech and are welcoming new commercial talent to drive strategic growth, manage client relationships, and deliver innovative solutions. The ideal candidate will have a proven sales background, strong communication and negotiation skills, and the ability to identify new business opportunities. Responsibilities include developing a strategic growth roadmap, responding to new client inquiries, meeting sales targets, conducting regular check-ins with clients, and collaborating with internal teams.

Head of Deal Desk

Company: HiBob

Location: Remote

Posted Jan 30, 2025

HiBob, a rapidly growing HR platform, is seeking a leader for its Deal Desk team. The role involves closing deals, managing pricing strategy, and leading a global team. The ideal candidate should have a finance or business degree, 8+ years of experience in deal desk or sales operations, and proficiency in Salesforce. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a flexible hybrid working model and various perks like social impact days, wellness benefits, and a dog-friendly environment.

Tech Support Specialist

Company: Rarible

Location: Remote

Posted Jan 30, 2025

Rarible is seeking a Tech Support Specialist to focus on B2C retail customers, ensuring they have the best possible experience. The role involves customer-centric support, building relationships, collaborating cross-functionally, creating and maintaining a knowledge base, identifying trends, and monitoring KPIs. The ideal candidate should have customer support experience, strong communication skills, Zendesk familiarity, FAQ and content moderation skills, data and KPI awareness, tech curiosity, and be a team player. Joining Rarible offers the opportunity to shape the future of NFTs and Web3, professional growth, a collaborative culture, meaningful impact, and wellbeing benefits.

VP & Sr Director, Technology - USRM Small Commercial

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 30, 2025

The text describes a Senior Director role at Liberty Mutual, responsible for driving technology strategy and software engineering for the Small Commercial Lines product portfolio. The role involves partnering with business and technology leaders, driving product updates, and enabling rapid delivery of products. The Senior Director will also lead the advancement of modern software engineering best practices, grow and develop a high-performing diverse engineering organization, and unleash innovation and teamwork. The role requires a Bachelors or Masters Degree in a technical or business discipline, in-depth knowledge of IT concepts and small commercial insurance business operations, and advanced knowledge of management concepts. Liberty Mutual is recognized as a Great Place to Work and offers benefits supporting employee life and wellbeing.

Staff Software Engineer, AI

Company: GoodLeap

Location: Remote

Posted Jan 30, 2025

GoodLeap, a technology company specializing in financing and software for sustainable solutions, is seeking a highly experienced Staff Engineer with expertise in AI and Machine Learning. The role involves driving the architectural vision for the AI enterprise platform, ensuring scalability, reliability, and high performance. The ideal candidate will lead the design and development of large-scale mission-critical AI systems, provide technical leadership, and mentor engineers. Required skills include 8+ years of software engineering experience, expertise in AI/ML, and proficiency in Node.js, TypeScript, and Python. Bonus points for experience in FinTech or highly regulated industries.

Graphic Designer & Email Specialist, Powersports

Company: CSC Generation

Location: Remote

Posted Jan 30, 2025

MotoSport, a leading powersports retailer since 1999, is seeking a Graphic Designer & Email Specialist for its Powersports division. The role involves designing and executing email campaigns, collaborating with marketing teams, and utilizing email platforms. The ideal candidate should have 1+ years of Powersports industry experience, 3+ years of graphic design experience, and 2+ years of online retail experience. The position offers a comprehensive benefits package and the opportunity to work in a fast-paced, demanding environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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