Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Business Development Representative - Southern Europe

Company: Wasabi Technologies

Location: Remote

Posted Jan 30, 2025

Wasabi Technologies, a fast-growing company in the cloud storage industry, is seeking a Business Development Representative for Southern Europe. The role involves identifying prospects willing to consider Wasabi's cloud storage as an alternative to competitors like AWS, Microsoft Azure, and Google Cloud Platform. The ideal candidate should have a Bachelor's degree in Business or a related field, fluency in English and French, and proficiency in either Spanish or Italian. Fluency in Dutch is preferred. The candidate must have 3+ years of experience in technology BDR/SDR roles, be comfortable with cold calling, and have experience with marketing and sales tools like Hubspot and Salesforce. The role involves calling on warm leads, qualifying them, scheduling appointments, and executing campaigns within the Wasabi installed base. Success is measured by the number of prospects who agree to sales-qualified appointments or start a Wasabi free trial.

Sales Operations Associate - Remote

Company: EOS IT Solutions

Location: Remote

Posted Jan 30, 2025

EOS IT Solutions, a global technology and logistics company, is seeking a Sales Operations Associate. The role involves coordinating network and audio-video systems projects, gathering pricing information from OEMs, creating competitive quotes, and maintaining client relationships. The ideal candidate should have 2+ years of sales support experience, strong numeracy skills, and proficiency in Microsoft Excel. Knowledge of Cisco CCW, Sage X3, and Jira is desirable. EOS is committed to diversity and equal opportunity employment.

Engineering Manager

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE, a leading business management system for barbershop owners, offers custom-branded tools, resources, and guidance to help barbers attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The Engineering Manager role involves building and leading a team of developers responsible for the core barber-facing web platform, Commander. The manager will collaborate with the Product Manager to shape the product strategy, oversee development processes, and drive technical direction. The ideal candidate should have a strong technical foundation, experience managing remote development teams, and excellent communication skills.

Salesforce Administrator

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited PTO, and remote work flexibility. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform, ensuring data integrity and supporting teams in leveraging Salesforce to achieve business goals.

Pet Claims Supervisor

Company: MetLife

Location: Remote

Posted Jan 30, 2025

The Claims Supervisor position at MetLife involves overseeing daily responsibilities of department personnel, managing claims staff, providing direction to team members, handling policyholder escalations, and implementing process improvement strategies. The role requires strong leadership, problem-solving skills, and proficiency in Microsoft Office Suite. MetLife offers competitive compensation, comprehensive benefits, and a positive work environment.

Manager, Enterprise Account Management DACH (German Speaking)

Company: Atlassian

Location: Remote

Posted Jan 30, 2025

Atlassian is seeking an experienced Account Manager to drive revenue growth and customer retention. The role involves partnering with Fortune 500 companies, managing high-value renewals and expansion, and collaborating with the Global Sales Team. The ideal candidate should have over 5 years of relevant experience, a proven track record of achieving revenue targets, and the ability to adapt to changing events and handle complexity. The company offers flexible work arrangements and a variety of perks and benefits.

Senior Business Development Lead - AWS - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 30, 2025

CDW, a Fortune 200 leader, is seeking a Business Development Lead for AWS. The role involves selling AWS cloud consumption managed services, cloud marketplace solutions, and professional services. The ideal candidate should have a passion for technology and cloud computing, particularly AWS services, excellent communication skills, and experience in a fast-paced, target-driven sales environment. The role offers a competitive salary range of $120,000-$160,000 and an annual bonus target of $51,999. CDW is a leading technology solutions provider with a culture that values its employees and their contributions.

Pet Claims Team Lead

Company: MetLife

Location: Remote

Posted Jan 30, 2025

The Claims Team Lead position at MetLife involves working directly on the Claims floor, serving as a conduit between the Claims Supervisor and the Claims team. The role requires advanced knowledge of MetLife Pet coverage policies and procedures, and the ability to interpret code and understand medical terminology. The Team Lead will coach team performance, address and resolve customer issues, and ensure team production and service goals are met. Essential duties include providing daily direction to claims associates, resolving customer escalated issues, and adjudicating for allocation of deductibles, copays, coinsurance maximums, and provider reimbursements. The position requires a high energy person with leadership, problem-solving, multitasking, and attention to detail skills. A PampC License is required within 3 months of hire. MetLife offers competitive benefits and is recognized as one of the world's most admired companies.

VP, Engineering

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals, enabling barbers to unlock their full potential as artists and entrepreneurs. The Vice President of Engineering will play a crucial role in shaping the future of SQUIRE's technology and product development, leading the engineering department, driving innovation, and ensuring scalability, performance, and customer satisfaction.

Senior Social Media Specialist

Company: Attentive

Location: Remote

Posted Jan 30, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. They are looking for a Senior Social Media Specialist to create engaging content that demonstrates their platform's impact on the mobile marketing space. The ideal candidate should have 3+ years of experience in social media management, a proven track record of creating high-performing content, and strong written and verbal skills.

Statement of Health Reviewer

Company: MetLife

Location: Remote

Posted Jan 30, 2025

The Variable PartTime VPT SOH Reviewer position involves tasks such as data entry, phone answering, and vendor assistance. Key responsibilities include identifying missing information, ensuring proper grammar, interpreting customer provisions, and communicating professionally. Essential skills include data entry experience, high school diploma, and the ability to work in a team. MetLife offers competitive benefits and is recognized as a top workplace. The salary range is $20 hourly.

Principal Field Solution Architect- Microsoft 365

Company: CDW

Location: Remote

Posted Jan 30, 2025

CDW is a Fortune 200 leader offering a mission-driven environment where professionals can grow their IT careers. The Principal Field Solution Architect (FSA) role focuses on presales solution design for Digital Experience solutions, particularly Microsoft 365 adaptation, identity, and security. The FSA works with internal and external sales teams to plan and organize sales strategies, understanding clients' environments and infrastructure to architect adoption paths. They develop strategic relationships with sales management, acting as a trusted advisor to grow business. The role requires a deep understanding of Microsoft 365 and its broader vision, as well as the ability to speak to its benefits in solving customer business challenges. The FSA operates independently, using standard approaches and tools, and shares knowledge with the team and customers. They conduct technology training for CDW audiences, contribute to the team's knowledge base, and assist new team members. The role involves following up on implemented solutions, identifying new opportunities, and conducting technology solution presentations at CDW events. The FSA collaborates with partners, ISAs, and AEs to drive mapped opportunities and fine-tune strategies for greater sales results. They produce marketing-type documents, maintain presales pipeline data, and prioritize time based on potential return on investment. The role requires a Bachelor's degree and minimum technical presales or architecting experience, with proven project management skills and strong interpersonal and presentation skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages