Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Strategic Field Architect

Company: Halcyon

Location: Remote

Posted Jan 28, 2025

Halcyon, a cybersecurity company formed in 2021 by industry veterans, is seeking a Strategic Field Architect. This role involves leading proof-of-value engagements, designing testing strategies, collaborating with sales teams, conducting assessments, and managing field engagements. The ideal candidate should have 6+ years of experience in information security, expertise in ransomware and endpoint defense, strong scripting skills, and exceptional communication abilities. Halcyon offers comprehensive benefits including healthcare, 401k, disability coverage, flexible PTO, and a generous equity offering. The base salary range is $160,000 - $185,000.

People Generalist - Krakow

Company: Sprout Social

Location: Remote

Posted Jan 28, 2025

Sprout Social is seeking a People Generalist to join their team in Krakow, Poland. The role involves providing HR support, managing contracts and payroll, and overseeing workplace experiences. The ideal candidate will have 4+ years of HR experience, fluency in English and Polish, and the ability to work on-site at least 3 days a week. The company offers competitive benefits, including ongoing education, a work-from-home stipend, and a corporate social responsibility program.

Senior Test Engineer

Company: Stewart Title

Location: Remote

Posted Jan 28, 2025

Stewart is offering a Senior Test Engineer position with a supportive work culture, opportunities for growth, and the chance to work on impactful projects. The role involves designing and executing test plans, collaborating with stakeholders, and mentoring junior team members. The ideal candidate should have a Bachelor's degree in a relevant field and at least 5 years of related experience.

IT Contracts and Billing Specialist

Company: Conversant Group

Location: Remote

Posted Jan 28, 2025

Conversant Group, an IT infrastructure and security consulting company, is seeking an IT Contracts and Billing Specialist. The role involves managing all aspects of IT service contract processing, including data entry, communication with internal stakeholders, and ensuring accuracy in customer invoicing. The ideal candidate should have a Bachelor's degree in Accounting, Business Administration, Finance, or a related field, with 2+ years of experience in finance, procurement, or related operations. Proficiency in CRM and PSA systems, such as Salesforce and ConnectWise, is required. The position offers a dynamic work environment, competitive compensation, and benefits, including learning opportunities, flexible PTO, and family-friendly programs.

Marketing Specialist

Company: Connectly.ai

Location: Remote

Posted Jan 28, 2025

Connectlyai is a dynamic company revolutionizing communication and commerce through AI-powered messaging. They are seeking passionate, innovative individuals to join their mission-driven team and help shape the future of conversational commerce. The role involves designing and implementing prospecting strategies, researching and identifying potential leads, and optimizing lead generation campaigns. The company offers competitive pay, remote work flexibility, and opportunities for growth in a fast-paced, agile environment.

Enterprise Account Manager - West

Company: Boomi

Location: Remote

Posted Jan 28, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. The company is looking for a sales professional with 7-10 years of enterprise sales experience in the technology field, specifically in data integration or similar domains. The role involves formulating and executing a sales strategy within an assigned region, carrying quota for the entire Boomi suite of products, and driving revenue growth within the existing customer base. The ideal candidate will work closely with current customers as a trusted advisor, understanding their unique challenges and goals, and consulting with them on the Boomi Platform to evangelize solutions that align with their business objectives. The role also involves participating in the development and management of local field events. Boomi is committed to fair and equitable compensation practices, with an OTE of $260K - $310K inclusive of commission. The company values diversity and inclusivity, and all employment decisions are based on business needs, job requirements, and individual qualifications.

Front-End Software Engineer

Company: Proof (formerly Notarize)

Location: Remote

Posted Jan 28, 2025

Proof is a pioneering identity-assured transaction management platform, aiming to digitize trust for critical life transactions. Developed by the team behind Notarize℠, Proof verifies identities and secures transactions to protect businesses and customers. The company is seeking a senior FrontEnd Engineer to collaborate on designing, creating, and maintaining features for enterprise users. The ideal candidate will have experience in building complex customer-facing applications with React, TypeScript, and GraphQL, and a strong focus on quality and testing. Proof offers a comprehensive benefits package, including medical, dental, vision, life insurance, 401k, unlimited sick and vacation time, and more. The company is committed to fostering an inclusive environment and is an equal opportunity employer.

Director, Federal Sales

Company: Box

Location: Remote

Posted Jan 28, 2025

Box, founded in 2005, is a leading Content Cloud company trusted by over 115,000 organizations globally, including 70 Fortune 500 companies. The company aims to transform content management with AI and empower customers to revolutionize their workflows. Box is seeking a Federal Sales Director with 5+ years of enterprise sales experience, 3+ years managing Federal sales teams, and success in ECM Cloud or SaaS sales management in the Federal DoD space. The role involves hiring, training, and managing a team of Federal DoD Enterprise Account Executives, developing team members for career growth, and exceeding sales objectives through coaching and mentorship.

Odoo Technical Consultant

Company: Nagarro

Location: Remote

Posted Jan 28, 2025

The company is a global Digital Product Engineering firm with over 17,500 experts across 37 countries. They build products, services, and experiences that inspire, excite, and delight. The company culture is dynamic and non-hierarchical. They are seeking new colleagues to join their team. The job involves analyzing client requirements, designing Odoo architecture solutions, collaborating with stakeholders, documenting designs, implementing Odoo solutions, configuring and customizing applications, providing training, ensuring successful deployment, offering ongoing support, responding to inquiries, troubleshooting issues, updating knowledge of Odoo features, fixing and developing custom modules, testing and deploying new modules, and collaborating with the development team. Qualifications include advanced Python skills, experience in Odoo implementation, native or advanced level in Spanish and English, and strong customer service and team skills. The company is remote-first with modern offices, attractive development opportunities, time flexibility, internal promotion, and flexible remuneration.

Account Executive

Company: TrustArc

Location: Remote

Posted Jan 28, 2025

TrustArc, a leader in data privacy, offers comprehensive privacy management programs for global organizations. They automate and simplify the process, providing deep privacy intelligence and platform automation. TrustArc supports employees with work-life balance, industry-specific learning, and various team events. They seek ambitious Account Executives with 5+ years of B2B sales experience, a consultative mindset, and industry versatility to drive growth in the data privacy marketplace. The role involves owning the entire sales cycle, being a trusted advisor, driving strategic growth, mastering solutions, and operating with precision. TrustArc offers competitive compensation, health benefits, endless PTO, work from home opportunities, and a referral program.

Account Executive, Enterprise, APAC, Singapore

Company: Sprout Social

Location: Remote

Posted Jan 28, 2025

Sprout Social is seeking an Account Executive Enterprise for its International Sales and Success team in Singapore. The role offers an opportunity to accelerate one's career by working with top brands and designing a career path. Key responsibilities include prospecting, closing sales, and building relationships with clients. The ideal candidate should have 4+ years of B2B sales experience, preferably in SaaS, and a proven track record of selling to enterprise organizations. The company provides comprehensive training, a customer-centric mentality, and a supportive work environment with benefits like flexible time off, wellness initiatives, and ongoing education opportunities.

Staff Product Manager, UEBA

Company: SentinelOne

Location: Remote

Posted Jan 28, 2025

SentinelOne is a values-driven cybersecurity company seeking a seasoned Product Manager with expertise in User and Entity Behavioral Analytics (UEBA) and Threat Intelligence (TI). The ideal candidate will lead the end-to-end development of the UEBA product line, collaborate with various teams, and ensure alignment with business goals and customer needs. The role requires a deep understanding of SOC workflows, strong technical knowledge, and the ability to communicate complex concepts clearly. The company offers competitive benefits and a cutting-edge work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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