Customer Satisfaction Jobs in Remote
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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.
Customer Experience Engineer
Company: HiBob
Location: Remote
Posted Jan 29, 2025
HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer to specialize in 3rd level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of technical support tools. Familiarity with SQL, API troubleshooting, strong problem-solving skills, excellent communication, and collaboration abilities are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, pre-IPO equity, and a hybrid working model. The company is committed to fostering a sense of belonging and thriving workplace, open to all talent without discrimination.
Business Development Representative
Company: brightwheel
Location: Remote
Posted Jan 29, 2025
Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with a strong investor group. The company is seeking dynamic, resilient sales professionals to make 80-100 cold calls daily, understand prospects' pain points, and schedule product demonstrations. Brightwheel offers a competitive compensation package, including a base salary of $45,000 and an uncapped variable of $18,000 based on performance.
Project Manager
Company: Strata Information Group (SIG)
Location: Remote
Posted Jan 29, 2025
SIG is a reputable company with over 35 years of experience, serving more than 900 colleges and universities worldwide. They offer comprehensive strategy implementation and managed support. The company is currently seeking a strategic Project Manager with at least five years of experience in software-related projects within Higher Education, preferably with consulting experience and a PMP certification. The ideal candidate will have experience with ERP CRM and Student Information Systems, and exceptional communication skills. The role involves comprehensive leadership for all assigned projects, tracking and reporting on project budget, establishing project plans, managing resources, and providing advisory services for change management. The salary range is $90,000 - $125,000, with benefits including health, vision, dental, life insurance, short and long-term disability, paid parental leave, vacation, sick leave, paid holidays, a 401K with a 5% employer contribution, and pet insurance.
Principal Field Solution Architect - IAM
Company: CDW
Location: Remote
Posted Jan 29, 2025
CDW, a Fortune 200 leader, is seeking a Principal Solution Advisor with at least 7 years of experience in Identity and Access Management. The role involves executing the full sales lifecycle for enterprise Advisory related projects, strategic account planning, researching, prospecting, relationship building, partnering with software vendors, and opportunity identification. The candidate will also act as a strategic solution advisor to the customer for any security-related opportunities, providing input and recommendations around their overall IAM strategy. The role requires strong writing, communication, and presentation skills, and any security-specific or IAM product-specific sales or technical certifications are a plus. CDW offers a competitive salary range of $133,200 - $151,200, depending on experience and skill set, and an annual bonus target of 20%. The company culture is described as empowering, with a focus on diverse perspectives and a rapidly evolving technology landscape.
Customer Experience Engineer - Lisbon
Company: HiBob
Location: Remote
Posted Jan 29, 2025
HiBob, a fast-growing global HR platform, is seeking a Customer Experience Engineer. The role involves handling third-level support, research, development escalations, and complex ticket resolution. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, hands-on experience in technical support, deep understanding of log analysis, database querying, and maintenance of support tools. Strong problem-solving skills, excellent communication, and experience with support tools like Slack, Salesforce, Asana, and Zendesk are required. Preferred qualifications include background in HR systems, knowledge of HTML/CSS, experience in leading cross-functional initiatives, and a data-driven approach. HiBob offers competitive compensation, benefits, and pre-IPO equity. The company is committed to fostering a sense of belonging and thriving workplace, with a flexible hybrid working model, social impact days, and employee referral programs.
Cadillac District Manager Parts & Service - New Jersey/Philadelphia
Company: General Motors
Location: Remote
Posted Jan 29, 2025
This role is a remote position with territorial responsibility for managing Sales and Service Agreements between GM, dealers, external fleet customers, and Independent Aftersales Market stores. The candidate must live in or relocate to Mt Laurel, NJ or Travose, PA. Key responsibilities include driving revenue growth, analyzing dealers' marketing plans, and resolving customer needs. Required qualifications include a Bachelor's Degree, 5+ years of experience in dealership fixed operations, and proficient automotive industry knowledge.
Senior Solution Architect - Optimization
Company: D-Wave Systems
Location: Remote
Posted Jan 29, 2025
DWave Systems Inc. is seeking a Senior Solution Architect to build and deliver quantum optimization solutions for customer applications. The role involves working with delivery leads, applications developers, and other solutions architects within the professional services department. The ideal candidate should have a Masters or PhD in a relevant technical field, 5+ years of experience with Python, and knowledge of optimization tools like CPLEX or Gurobi. The company offers competitive pay, unlimited vacation, and a flexible work arrangement. DWave Systems Inc. values diversity and inclusion, and the role offers opportunities for career growth and impactful work.
Tier 2 Technical Support Representative
Company: BigCommerce
Location: Remote
Posted Jan 29, 2025
BigCommerce is seeking a Tier 2 Technical Support Representative with a minimum of 6 months Tier 1 experience. The role involves providing exceptional support to Enterprise merchants and Agency Partners, developing solutions, and collaborating with Tier 1 representatives. The ideal candidate should have excellent communication skills, time management abilities, and familiarity with BigCommerce API, Stencil Framework, and Developer Documentation. BigCommerce values diversity and inclusion, offering reasonable accommodations for individuals with disabilities.
Support Analyst
Company: Onit
Location: Remote
Posted Jan 29, 2025
Onit is seeking an experienced Support Analyst to provide world-class technical support for their suite of products. The role involves supporting clients via phone, email, and online, developing expert knowledge on Onit's product suite, educating users on product functions, assisting with account software subscriptions, providing feedback on product features, and participating effectively in a multifaceted technology environment. The ideal candidate will have excellent communication skills, be detail-oriented, and have 13 years of related technical support experience, preferably in SaaS software. They should also be able to multitask, prioritize, and have high aptitude and EQ.
Software Senior Engineer - Big Data - Hybrid
Company: Boomi
Location: Remote
Posted Jan 29, 2025
Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. As a Software Senior Engineer, you will develop sophisticated Big Data systems, work on cutting-edge new product features, and collaborate with various teams. The role requires experience in designing, developing, and maintaining software products that process Big Data, proficiency in Java and Python, and familiarity with cloud platforms like AWS, GCP, or Azure.
SLED Enterprise Account Executive - NYC
Company: Granicus LLC
Location: Remote
Posted Jan 29, 2025
Granicus is a Govtech company that has been recognized for its transformative technology and inclusive approach. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. Their Enterprise Account Executive role involves driving sales generation, fostering market expansion, and crafting compelling value propositions for prospective clients. Granicus values individual initiative, teamwork, and a client-centric problem-solving approach. They offer a competitive benefits package and are committed to building diverse, inclusive teams.
Senior Demand Generation Marketing Manager
Company: brightwheel
Location: Remote
Posted Jan 29, 2025
Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Demand Generation Marketing Manager. The role involves leading acquisition marketing efforts for the education product, developing cross-channel plans, crafting compelling messaging, driving continuous learnings, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in marketing, 4+ years of demand generation experience, and strong analytical and communication skills.