Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Channel Field Marketing Manager

Company: 8x8

Location: Remote

Posted Jan 28, 2025

8x8 Inc is seeking a Channel Marketing Manager to develop and manage marketing strategies with strategic technology channel partners. The role involves creating and executing marketing plans, developing impactful campaigns, and collaborating with internal teams and external partners. The ideal candidate should have experience in channel marketing, strong analytical skills, and excellent communication abilities. The role is fully remote for candidates outside a 50-mile radius of the Campbell office, with occasional office visits required for local candidates. The compensation range is $103,125 - $171,875.

VP of Engineering

Company: Loop

Location: Remote

Posted Jan 28, 2025

Loop is seeking a Vice President of Engineering to lead their engineering team in delivering dynamic, adaptable, and continuously improving products while maintaining reliability and scalability. The role is crucial in shaping Loop's engineering strategy, fostering a culture of accountability and excellence, and ensuring technical infrastructure supports ambitious growth plans. The ideal candidate will have 15+ years of software engineering experience, including at least 8+ years in leadership roles and 2+ years at the VP level within SaaS and high-growth companies. They should have a passion for people-first leadership, a track record of fostering diverse and inclusive teams, and deep knowledge of scalable architecture.

Enterprise Territory Account Executive - Chicago

Company: Kong

Location: Remote

Posted Jan 28, 2025

Kong is seeking an experienced Enterprise Territory Sales Executive to drive growth and expansion of recurring revenue. The role involves developing sales strategies, managing the entire sales cycle, collaborating with internal teams, identifying customer pain points, building relationships with C-level executives, and contributing to business growth initiatives. The ideal candidate should have 5+ years of enterprise sales experience, strong consultative selling skills, excellent communication and negotiation skills, and the ability to thrive in a fast-paced entrepreneurial environment.

Product Designer II, Caregiver Experience

Company: Spring Health

Location: Remote

Posted Jan 28, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Product Designer II to join their Caregiver Experience team, focusing on enhancing care delivery, reducing administrative burdens, and driving clinical improvements. The ideal candidate will have 3-4 years of experience in product design at a technology-driven organization, with a metrics-driven approach. They should be able to collaborate effectively with cross-functional teams, solve problems with purpose, and deliver high-quality designs. Spring Health offers a competitive total rewards package, including health, dental, and vision benefits, a 401k match, parental leave, professional development reimbursement, and more.

Partnerships Manager

Company: Tellius

Location: Remote

Posted Jan 28, 2025

Tellius is an AI-powered data analytics platform that enables users to gain insights from vast datasets through a Google-like interface. It offers automated insights, predictive recommendations, and advanced analytics, including anomaly detection and root cause trend analysis. The company is seeking a Partnerships Manager with 5+ years of experience in business development or sales, a strong understanding of the tech industry, and a proven track record in building successful partnerships. The role involves developing and implementing a partnership strategy, managing existing partnerships, collaborating with cross-functional teams, and staying updated on market trends.

Director, Martech (Multi-Solution)

Company: Bounteous

Location: Remote

Posted Jan 28, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Director of Marketing Technology with deep expertise in Adobe Experience Platform. The role involves optimizing customer experiences, driving business success, and collaborating with client service and business development teams. The ideal candidate should have extensive experience in marketing technology solutions, strong consultative skills, and the ability to work independently. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Senior Engagement Manager

Company: Rackspace Technology

Location: Remote

Posted Jan 28, 2025

The Rackspace Engagement Manager is responsible for managing multiple projects, ensuring coherence within the program, and maintaining an environment to support each project. Key responsibilities include developing project plans, managing customer relationships, providing guidance on service utilization, and creating business reports. The role requires a Bachelor's degree or equivalent experience, at least 2 years of relevant experience, and preferred certifications. A solid understanding of SDLC and agile vs traditional methodologies is essential. Rackspace Technology is a multicloud solutions expert, committed to equal employment opportunities.

Product Designer (Remote)

Company: Supermove

Location: Remote

Posted Jan 28, 2025

The text describes a job opportunity for a Product Designer at Supermove, a company that aims to revolutionize the moving industry with technology. The role involves user research, design development, collaboration with cross-functional teams, and continuous improvement based on feedback. The company is looking for an experienced designer with a strong user advocacy, problem-solving skills, and proficiency in design tools like Figma. The role offers ownership, fast iteration cycles, a collaborative environment, and the chance to shape the company's strategy. Additional benefits include competitive compensation, remote work options, and direct involvement in company direction.

Client Program Manager

Company: Picarro

Location: Remote

Posted Jan 28, 2025

Picarro is seeking a Client Program Manager for a US remote, full-time position. The role involves strategic program execution, client relationship management, data analysis, and continuous improvement. The ideal candidate will have a Bachelor's degree in engineering, GIS, or a related field, and at least 3 years of experience in client-facing roles. They should possess strong analytical skills, GIS proficiency, client engagement abilities, program management skills, technical communication skills, and organized execution capabilities. Prior experience in the natural gas energy or infrastructure sectors is preferred.

Paid Search Analyst

Company: Townsquare Ignite

Location: Remote

Posted Jan 28, 2025

Townsquare Ignite, a division of Townsquare Media, is seeking a Paid Search Analyst for a remote role. The analyst will work closely with the Media Buying and Account Management teams, responsible for keyword and audience research, campaign setup, trafficking, and management across various platforms. The role requires strong communication, analytical skills, and proficiency in Excel, PowerPoint, and Word. Benefits include competitive compensation, PTO, holidays, health benefits, 401K, company laptop, and continuous training opportunities. Townsquare Ignite offers a dynamic work environment with growth potential and a commitment to diversity and inclusion.

Response Team Specialist

Company: Home Instead

Location: Remote

Posted Jan 28, 2025

Home Instead, a leading home care franchise, has merged with Honor to revolutionize care for older adults. The Response Team Specialist role involves assessing customer needs, explaining services, and scheduling consultations. The position requires excellent communication skills, empathy, and a passion for care. Prior experience in healthcare or homecare is preferred. The role is fully remote with a base pay range of $19.50-$21.65 USD. Home Instead and Honor are equal opportunity employers offering comprehensive benefits.

Account Director, Central Region (Large Customer Sales)

Company: StackAdapt

Location: Remote

Posted Jan 28, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Account Director for its growing Enterprise team. The role involves leading sales efforts, driving growth, and fostering strong relationships with key clients. The ideal candidate will have extensive experience in programmatic advertising, a strong network within holding company agencies and brands, and a solutions-oriented approach. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive, diverse culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages