Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Field Service Technician

Company: GE Vernova

Location: Hinganghāt, India / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Staff Technical Program Manager

Company: Affirm

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Customer Lifecycle Marketing Manager

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Claims Estimating Review Team

Company: The Auto Club Group

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

3rd Line DBA - Oracle & SQL

Company: Kyndryl

Location: Warwick, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

District Manager, OnStar & Loyalty - New Jersey South (Cherry Hill, NJ)

Company: General Motors

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

IT Applications Intern (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Product Counsel

Company: Abnormal Security

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

AVP, National Client Manager - Large Case (Remote)

Company: Unum Group

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
industry leader in enterprise mobile security complete mobile threat defense system real-time on-device world-class protection

Customer Success Manager - London

Company: Zimperium

Location: Remote

Posted Jan 25, 2025

Zimperium® is seeking a Customer Success Manager in London to manage post-sale customer relationships, drive product adoption, and ensure high customer satisfaction. The role requires strong customer management experience, technical background, and domain expertise in mobility and security. The candidate will collaborate with internal teams, address customer issues, and travel regionally as needed.

View Details Apply on BuiltIn

Consultant or Assistant Director, Product Analysis, Umbrella

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr Sales Operations Associate (West Coast)

Company: UKG

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages

All Customer Satisfaction Jobs 2,131 jobs All Jobs in Remote 3,489,178 jobs Customer Satisfaction in Other US Location 3,035,578 jobs Customer Satisfaction in New York City, NY 806,442 jobs Customer Satisfaction in Multiple Locations 710,150 jobs Customer Satisfaction in USA 636,748 jobs Customer Satisfaction in Washington DC 491,890 jobs Customer Satisfaction in Chicago, IL 472,458 jobs Travel in Remote 79,837 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 37,542 jobs Health Insurance in Remote 34,384 jobs Life Insurance in Remote 33,039 jobs