Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

DNS Engineer III (Hybrid or Remote)

Company: Identity Digital

Location: Remote

Posted Jan 25, 2025

The DNS Engineer will play a crucial role in designing, deploying, and implementing DNS infrastructure for over 450 Top Level Domains globally. This includes traditional and cloud-based initiatives, as well as developing and implementing emerging technologies. The role involves hardware/software infrastructure implementation, troubleshooting, vendor collaboration, documentation, and training. The ideal candidate should have a Bachelor's degree in computer science or related field, 5+ years of UNIX systems operations experience, and 3+ years of DNS Administration and Operations experience. Additional skills include scripting, packet analysis, DNS protocol knowledge, and participation in DNS Operator and Network Operator communities.

Senior Sales Enablement Manager

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. The platform connects to over 7300 provider organizations and 240+ healthcare products, serving tens of millions of patient records daily. The company is seeking a Senior Sales Enablement Manager to develop and implement strategies to empower the sales team, improve prospect experience, and drive revenue growth. The ideal candidate should have 5+ years of experience in sales enablement, client management, or related roles within the healthcare or health tech sector, preferably in a startup environment. They should possess sales process expertise, training and development skills, content creation abilities, and project management skills. Familiarity with Salesforce, Gsuite, Hubspot, ZoomInfo, and Clay Doc is required. Redox is committed to diversity and equal employment opportunities.

GTM Solutions Engineer

Company: Finite State

Location: Remote

Posted Jan 25, 2025

Finite State, a fast-growing Series B company, is seeking a GTM Solutions Engineer with cybersecurity expertise, particularly in product security and software supply chain security. The role involves supporting both pre-sales and post-sales technical engagements, executing Proof of Value programs, and serving as the voice of the customer for product management and engineering teams. The ideal candidate should have 5+ years of experience in a Sales Engineer or Solution Consultant role, strong technical skills, a customer-focused mindset, excellent communication skills, and the ability to drive technical excellence and process improvements within the GTM organization.

Business Systems Architect

Company: Motorola Solutions

Location: Remote

Posted Jan 25, 2025

Motorola Solutions, a company focused on helping people be their best in moments that matter, is seeking a Software Engineer for its Envysion division. Envysion provides enterprise video security and AI solutions for the restaurant and retail industries, aiming to improve profitability through actionable insights. The Software Engineer will work in a small agile team, developing systems, tools, processes, and databases to support the internal Quote to Cash process. The role involves providing solutions and architectural direction, designing and developing databases, and maintaining the Operational Data Warehouse. The ideal candidate should have a BS in Computer Science, 6+ years of experience in commercial software development, proficiency in JavaScript, NodeJS, PHP, and Salesforce, and experience in cloud-hosted environments like AWS or Azure.

Principal Product Manager (US Remote)

Company: LeanTaaS

Location: Remote

Posted Jan 25, 2025

LeanTaaS, a growth-stage company, offers a strategic leadership role in product management. The role involves defining product strategy, driving vision, and managing end-to-end product development. The company, valued at over $300 million, has raised funds from top-tier investors and is recognized among the top 100 AI companies globally. The role requires 8-12 years of product management experience, expertise in predictive and prescriptive analytics, and strong leadership skills. The company provides a competitive compensation package, comprehensive benefits, and a collaborative work environment.

Organizational Change Management Executive Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

Retention Solution Consultant

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 25, 2025

Account Marketing Manager

Company: GANNETT

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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