Customer Satisfaction Jobs in Remote

223,435 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Principal Consultant - Product Owner

Company: Nagarro

Location: Remote

Posted Jan 24, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight users across all devices and digital mediums. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for the role of Product Managers, who are strategic leaders responsible for driving product development, launch, and ongoing support. Key responsibilities include analyzing market trends, setting product vision, collaborating with stakeholders, and ensuring digital vision and product alignment with value streams. The ideal candidate should have 2-3 years of experience in similar roles, strong leadership, agile, design, optimization, and technical tutoring skills.

Analytics Solutions Engineer

Company: Nomi Health

Location: Remote

Posted Jan 24, 2025

Nomi Health, founded in 2019, aims to make healthcare accessible and affordable by cutting costs, confusion, and complexity. Their platform, Artemis, empowers employers to reduce spend, improve quality, and drive outcomes. They seek an experienced Analytics Solutions Engineer to lead product demos, act as a trusted advisor, and collaborate with sales and technical teams. The ideal candidate will have a proven track record in health benefits analytics, excellent communication skills, and experience working with sales teams.

SR SALES EXECUTIVE, NEW LOGO

Company: UKG

Location: Boise, ID / Remote

Posted Jan 24, 2025

Regional Sales Manager, Voluntary Benefits

Company: MassMutual

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Principal Backend Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Commercial Litigation Attorney

Company: UKG

Location: Sebring, FL / Remote

Posted Jan 24, 2025

UKG, a leading global software company, is seeking a Commercial Litigation and Employment Law Attorney. The role involves collaborating with business stakeholders, managing relationships with outside counsel, advising HR on employment law, and drafting employment-related documents. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. The company is committed to diversity and equal opportunity.

Manager, Sales Play Activation

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 24, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote role with occasional travel to Canary Wharf, Birmingham, and Manchester hubs. The role involves supporting customer acquisition and growth across multiple channels, building templates, creating customer segments, designing automated customer journeys, managing customer data, and creating reports. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, a basic understanding of customer lifecycle principles, and familiarity with GDPR. The company offers a competitive salary, pension scheme, 25 days holiday, enhanced family leave, wellbeing support, and career development opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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