Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Regional Accountant - Argentina

Company: dLocal

Location: Remote

Posted Jan 24, 2025

dLocal is a global payments technology company that enables major brands to collect payments in 40 emerging markets. They offer a flexible remote-first culture with benefits and opportunities for international career growth. They are seeking a Regional Accountant based in Argentina for the Operational Accountant team. The role involves reconciliations, account analysis, reporting, control, and business process analysis. Required skills include a Bachelor's degree in Accounting, attention to detail, 3+ years of accounting experience, knowledge of accounting imputations, good communication skills, understanding of US GAAP/IFRS, advanced Excel skills, ERP experience, and fluency in English.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a Senior National Security Solution Architect (SSA) for a field-based technical pre-sales role. The role involves developing comprehensive security solutions for CDW customers, providing consultative guidance, and fostering strategic relationships to drive business growth. Key responsibilities include being a Subject Matter Expert (SME) in cloud security programs, addressing complex customer problems, collaborating with delivery teams, and offering consultative guidance. Required qualifications include a Bachelor's Degree, minimum of five years in technical pre-sales or post-sale delivery, and extensive cloud expertise, cybersecurity knowledge, and compliance understanding. The role demands strong problem-solving skills, customer focus, sales acumen, and project management abilities.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, offers a Service Contract Specialist role where the professional will act as a project manager for the services contracting process. Key responsibilities include drafting, reviewing, negotiating, and editing SOWs and other contract documents, ensuring all approvals are obtained, and maintaining SOW records. The role involves providing guidance to CDW sales teams, mitigating risks, and driving sales by demonstrating subject matter expertise. CDW values diverse perspectives and offers a culture of empowerment, learning, and strong relationships.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Middle DevOps Engineer (computer vision), #38828

Company: ELEKS

Location: Remote

Posted Jan 24, 2025

ELEKS DevOps Office is seeking a Middle DevOps engineer with 3+ years of experience. The ideal candidate should have hands-on experience with GCP, knowledge of CICD systems, and experience with Kubernetes, Docker, Helm, Argo CD, and GitLab. Python, Linux, and excellent communication skills are also required. Responsibilities include developing airgapped installation workflows, automating custom ISO images, deploying containerized applications, and building CICD pipelines. ELEKS offers close cooperation with clients, business trips, challenging tasks, competence development, and a dynamic environment with low bureaucracy.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Category and Brand Management team collaborates with various departments to develop partner marketing strategies, increase market share, and drive revenue. The Senior Brand Manager acts as a product expert, channel leader, and strategic partner, managing product sales, profitability, and awareness. Key responsibilities include engaging with strategic partners, analyzing industry information, developing marketing plans, and providing comprehensive reporting. Required qualifications include strong communication skills, business acumen, and a proven track record of driving results. CDW values diverse perspectives and offers a supportive culture with opportunities for career growth.

Sr. Backend Engineer

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking a Senior Engineer to join their team and help build a comprehensive tool for understanding and protecting their customers' employees from cyber threats. The role involves shaping engineering teams, working on backend and distributed systems, and maintaining high-throughput systems. The ideal candidate is passionate about solving customer problems, comfortable with uncertainty, and has excellent communication skills.

Automation Engineer - Medior

Company: Kyndryl

Location: Hoofddorp, Netherlands / Remote

Posted Jan 24, 2025

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Category and Brand Management team collaborates with various departments to develop partner marketing strategies, increase market share, and drive revenue. The Senior Brand Manager acts as a product expert, channel leader, and strategic partner, managing product sales, profitability, and awareness. Key responsibilities include engaging with strategic partners, analyzing industry information, developing marketing plans, and providing comprehensive reporting. Required qualifications include strong communication skills, business acumen, and a proven track record of driving results. CDW values diverse perspectives and offers a supportive culture with opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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