Customer Satisfaction Jobs in Remote

223,435 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

PhD Data Partner - Philosophy - US

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Manager, Success Services - APJ : Australia or Singapore

Company: GitLab

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

IT Lead Solution Architect

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Strategic Account Executive-Federal Systems Integrator (FSI)

Company: GitLab

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Lead Mainframe zSecurity Systems Administration RACF

Company: Kyndryl

Location: Oslo, Norway / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Principal Software Engineer -Micros Compute

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Enterprise Account Executive Global Pay

Company: UKG

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

PhD Data Partner - Computer Science - US

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
data-driven insights optimize operational performance drive sustainable growth

GTM Analytics Manager

Company: FloQast

Location: Remote

Posted Jan 24, 2025

The GTM Analytics Manager will leverage data-driven insights to inform business strategy, optimize operational performance, and drive sustainable growth. This role involves analyzing large datasets, monitoring and reporting on the effectiveness of gotomarket initiatives, and providing strategic insights to senior leadership. The ideal candidate will have 5+ years of experience in a B2B SaaS-based technology company, strong analytical skills, and expertise in Looker, Excel, Google Sheets, and Salesforce. The base pay for this position is between $95,000 and $125,000, with a competitive benefits package.

View Details Apply on BuiltIn

Regional Sales Manager (Remote, Deu)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Director, Product Management (AI/ML)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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