Customer Satisfaction Jobs in Remote

223,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Support Engineer (AMER)

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Support Engineer to join their distributed team. The role involves managing customer-facing cases, collaborating with various teams to build new features, and contributing to the codebase. The ideal candidate will have extensive Linux systems administration knowledge, experience with Git and CI/CD, and the ability to communicate complex technical topics. GitLab offers a flexible work environment, comprehensive benefits, and opportunities for growth and development.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Account Executive - Mid-Market (Ontario)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Growth Specialist (Account Executive) to join the Direct sales team in Canada. The role involves identifying and closing deals with medium-sized businesses, positioning HubSpot's software and Inbound methodology, and managing a pipeline of leads. The ideal candidate should have 2+ years of quota carrying experience, full cycle sales experience, and a track record of overachievement. They should be consultative sellers, experienced in selling to C-level executives, and capable of closing complex deals. HubSpot values flexibility and connection, and offers a supportive company culture with opportunities for growth and development.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Sales Representative (Remote)

Company: J. J. Keller & Associates, Inc.

Location: Allentown, PA / Remote

Posted Jan 24, 2025

J. J. Keller is seeking a motivated and experienced inside sales representative for a remote position. The ideal candidate will have at least 2 years of sales experience, preferably in a B2B outbound calling environment. Key responsibilities include proactive prospecting, identifying customer needs, and providing solutions. J. J. Keller offers a competitive compensation package, including an average first-year earning range of $53,000 to $70,000, a 40-hour workweek, 17 days of Paid Time Off, and comprehensive health benefits. The company culture is collaborative and prioritizes employee well-being and growth.

Android Instructor - Contract 1099 - Part Time / Flexible

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a skilled cyber instructor to create, maintain, and deliver courses in virtualized environments. The instructor will empower students to develop and validate their cyber skills, creating immediate job opportunities. The role requires a strong background in Android software development, reverse engineering malware, and proficiency in C, Python, Perl, or Java. The instructor will also need to set up and configure lab equipment, including laptops and Android phones. CDW offers a culture that values diverse perspectives, empowering leadership, and strong relationships among team members.

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a Digital Strategy expert to bridge the gap between business strategy and digital enablement. The role involves leading and partnering in developing digital-driven business, product, or technology strategies, identifying business capabilities enabled by emerging technologies, and conducting analysis to determine the best path for solving business problems. The ideal candidate will have a Bachelor's degree with 7+ years of experience in Digital Strategy, Product Management, or Digital Transformation, or a Master's degree with 5+ years of experience. They should possess management consulting experience, multiple industries experience, and expertise in Google or Adobe Analytics. Excellent communication skills, strategic thinking, and the ability to drive change are essential. CDW offers a collaborative, supportive environment with opportunities for career growth and making a significant impact in the tech industry.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages