Customer Satisfaction Jobs in Remote

223,435 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Manager, Transportation

Company: US Foods

Location: Helena, MT / Remote

Posted Jan 24, 2025

US Foods is seeking a Manager, Transportation to lead a department culture focused on people, safety, service, and cost. The role involves managing personnel, ensuring safe and timely shipments, and driving efficient operations. Essential duties include championing safety, developing associates, overseeing performance, and maintaining DOT regulations. The ideal candidate should have at least three years of transportation experience, strong leadership skills, and a college degree is preferred.

SVP Marketing

Company: Socure

Location: Remote

Posted Jan 24, 2025

Security Solutions Executive

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW is offering a Security Solutions Executive position with a competitive salary range of $115,200 to $148,000. The role involves selling security services and products, expanding CDW Security's customer base, and achieving revenue targets. The ideal candidate should have a Bachelor's degree, 10+ years of experience in security services, and mastery of at least seven security focus areas. Key responsibilities include developing strategies, cultivating relationships, and providing accurate sales pipeline updates. CDW is a leading technology solutions provider with a culture that values expertise, empowering leadership, and diverse perspectives.

Senior Underwriter

Company: Unum Group

Location: Remote

Posted Jan 24, 2025

Unum, a Fortune 500 company and leading provider of employee benefits, is seeking a Senior Underwriter. The role involves evaluating and selecting risk for profitable business acquisition and retention, partnering with sales teams, and providing excellent customer service. Unum offers a comprehensive benefits package including health, vision, dental, disability insurance, a 401(k) plan with employer match, and more. The ideal candidate will have a Bachelor's degree, relevant business experience, and strong technical expertise in risk selection. Key skills include proficiency in underwriting, understanding of sales/distribution processes, and strong communication and organizational abilities.

Staff Site Reliability Engineer

Company: Agiloft

Location: Remote

Posted Jan 24, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, recognized by top analysts like Gartner, Forrester, and IDC. Their no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. The company values diversity and inclusion, offering a supportive work environment with flexible policies. The Staff Site Reliability Engineer (SRE) role involves developing and implementing reliable and scalable systems, leading complex projects, and providing technical leadership. The ideal candidate should have extensive experience in Cloud Ops technologies, Linux systems, and monitoring tools, along with strong analytical and problem-solving skills.

Senior Content Marketing Manager (Workplace Culture Network)

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Content Marketing. The role involves leading the content strategy for a business segment, driving revenue through brand awareness, lead generation, and customer engagement. Responsibilities include conceptualizing pillar content, defining content KPIs, producing high-quality content, and collaborating with various teams to meet revenue targets. The ideal candidate should have 5+ years of digital marketing experience, expertise in content development and distribution, strong analytical skills, and proficiency in CRM, Marketing Automation, and CMS software. EVERFI offers competitive benefits, a casual work environment, and a strong company culture centered around eight core values.

Sales Associate - Bowling Green, KY - Sports Medicine

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a leading medical technology company, is seeking a sales associate for its Sports Medicine specialty. The role involves assisting in the sales, promotion, and marketing of Stryker products, educating healthcare professionals on product usage, and distinguishing Stryker products from competitors. The ideal candidate should have 0-2 years of outside sales experience, preferably in a medical field, and a B.A. or B.S. degree. Key attributes include confident communication, charismatic networking, strategic closing, trusted partnership, and competitive achievement. The role requires medium work, occasional overnight travel, and the ability to negotiate terms with customers. Stryker offers a collaborative culture, quality products, career development, and comprehensive benefits.

Head of Marketing

Company: Sealed, Inc

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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