Customer Satisfaction Jobs in Remote

223,444 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Lead System Integrator - Control Systems

Company: GE Vernova

Location: Taubaté, Brazil / Remote

Posted Jan 24, 2025

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Senior Product and Partnerships Communications Manager - (NYC, NY)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Product & Partnerships Communications Manager. This role involves leading comprehensive communications strategies for product launches, updates, and lifecycle management. The ideal candidate will have 10+ years of experience in communications, public relations, or marketing, with a focus on product communications, partnerships, or B2B communications. They will craft clear, engaging, and persuasive messaging for diverse audiences, position key executives as thought leaders, and collaborate with cross-functional teams. The role offers the opportunity to work in a fast-paced, dynamic startup environment, with a competitive total compensation package and benefits.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Partner Account Manager (Ecosystem Sales Manager) Italy

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Partner Account Manager (Ecosystem Sales Manager) for Italy. The role involves leading major ecosystem partner initiatives, developing strategic plans for partner growth, and building relationships with partners. The ideal candidate should have experience in selling software development tools, application lifecycle management solutions, and open source solutions via strategic partnerships. They must be fluent in both Italian and English, have a strong network in the Italian partner ecosystem, and possess excellent communication and interpersonal skills. GitLab values transparency, collaboration, and diversity, offering flexible work hours, remote work options, and a results-oriented culture.

Field Service Specialist Generator Winder

Company: GE Vernova

Location: Jakarta, Indonesia / Remote

Posted Jan 24, 2025

The job involves performing repairs, refurbishments, partial and full rewinding on high voltage generator stator windings and field windings to ensure insulation system meets OEM and Industry standards. It also includes generation NCR follow-up, adherence to quality, schedule, environmental, and health & safety requirements, and supporting engineering activities. The role requires a Certificate or Diploma in Engineering or relevant trade qualification, minimum 5 years of experience in the power generator industry, strong knowledge of generator electrical and mechanical components, proficiency in electrical tests, understanding of thermal power plant processes, familiarity with power station generators, excellent communication skills, English proficiency, and willingness to travel extensively. The company values an inclusive work environment.

Regional Sales Director

Company: Illumio

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Illumio, a pioneer in Zero Trust segmentation, is seeking a Regional Sales Director for a 100% remote role in Canada. The successful candidate will lead sales efforts, create and execute territory plans, and collaborate with various teams to secure new business opportunities, primarily focusing on Fortune 250 prospects. The role involves driving sales from $500k to over $1M, co-selling with a strong partner network, and engaging with C-suite executives. Illumio offers a competitive compensation package and comprehensive benefits, including health coverage, retirement savings, and equity opportunities.

Senior Gen AI Software Engineer

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

Healthcare Brand Manager

Company: GANNETT

Location: New York, NY / Remote

Posted Jan 24, 2025

LocaliQ, part of USA TODAY NETWORK, is recruiting for a Healthcare Account Executive role. The position is remote but within reasonable driving distance to Westchester County, NY. The role involves building relationships with local businesses for advertising and digital marketing plans. The company offers a competitive package including base salary, uncapped commission, benefits, and more. The ideal candidate should have strong digital marketing acumen, at least 5 years of experience in the healthcare industry, and excellent communication skills. The role requires travel to the Westchester market and attending healthcare-related events.

Sr Change Mgmt Analyst

Company: TD Bank

Location: Remote

Posted Jan 24, 2025

TD Bank is offering a Senior Change Management Analyst position in Mount Laurel, New Jersey. The role involves leading and executing end-to-end change management activities for mid-range complexity projects. The successful candidate will have 5+ years of relevant experience, an undergraduate degree, and proficient knowledge of change management principles. TD Bank is committed to fair compensation, growth opportunities, and a positive work environment. The role requires collaboration, problem-solving, and the ability to work independently. The bank offers a comprehensive Total Rewards package and is dedicated to colleague development and training.

Senior Field Engineer

Company: Motorola Solutions

Location: Remote

Posted Jan 24, 2025

Motorola Solutions is seeking a Senior Field Engineer with at least 3 years of professional engineering experience in Telecommunication Systems, IP Transport Network, IT Field Service, or Technical Support. The role involves managing and implementing communication system solutions, leading Factory Acceptance Tests, and ensuring projects meet Motorola Solutions' quality, health, and safety standards. The ideal candidate should be fluent in English and Italian, have excellent knowledge in MotoTrbo Capacity Max or other DMR Tier III radio communication systems, and possess Cisco Certified Network Associate (CCNA) or Juniper Network Certified Internet Associate (JNCIA) certification. Manual skills for field work, a valid driving license, and willingness to travel and obtain relevant security clearance are also required. Motorola Solutions values skills, experience, and demonstrated ability over formal qualifications.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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