Customer Satisfaction Jobs in Remote

223,444 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Product Marketing Manager (REMOTE)

Company: Xplor Technologies

Location: Remote

Posted Jan 24, 2025

Xplor is seeking a Senior Product Marketing Manager for their Fitness and Wellbeing vertical. The role involves shaping how the Mariana Tek platform connects with fitness brands and clients, leading product launches, developing messaging, conducting competitive research, enabling sales, advocating for customers, creating content, collaborating cross-functionally, and defining metrics. The ideal candidate is a self-motivated product marketing expert with 3-5 years of B2B SaaS experience, a fitness enthusiast, collaborator, storyteller, analytical, and a strong writer. Xplor offers a competitive salary, remote work, and benefits like parental leave, give-back days, diversity initiatives, mental health support, and flexible arrangements.

Strategic Account Manager

Company: SanMar

Location: Remote

Posted Jan 24, 2025

SanMar is seeking a Strategic Account Manager (SAM) to support large and strategic accounts. The SAM will sell SanMar's value proposition, build strong customer relationships, and act as a customer advocate. They will work closely with Territory Managers, understand strategic goals, and negotiate pricing and product programs. The ideal candidate will have a Bachelor's Degree, 4-6 years of related sales experience, and excellent leadership, planning, and communication skills. SanMar offers a competitive compensation package, including a discretionary bonus, paid time off, and comprehensive benefits. The role involves travel, working on a computer for extended periods, and lifting up to 50 pounds. SanMar values diversity and inclusion, and is an Equal Opportunity Employer.

CLAIM ADVISOR AUTO

Company: Allstate

Location: Remote

Posted Jan 24, 2025

.VP, Legal - Ethics & Compliance

Company: Equinix, Inc

Location: Denver, CO / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a VP of Legal - Ethics & Compliance. The role involves leading the development and implementation of an effective ethics and compliance program, fostering a culture of integrity, and ensuring adherence to laws and regulations. Responsibilities include designing a risk-based compliance strategy, conducting regular risk assessments, developing policies, training employees, and managing investigations. The ideal candidate should have 15+ years of legal experience, deep knowledge of ethics and compliance standards, strong leadership skills, and the ability to influence C-suite executives. The targeted annual salary range is $310,000 to $390,000 in San Francisco and New York, and $290,000 to $370,000 in Colorado.

B2B Landing Page Manager

Company: Bridge Partners

Location: Remote

Posted Jan 24, 2025

Bridge Partners, a leading growth consultancy for the tech and cloud industry, is seeking a B2B Landing Page Manager. The role involves planning and implementing digital campaigns, developing web strategies, and creating engaging content. The ideal candidate should have deep experience in paid media landing pages, digital campaigns, and optimization. They should also possess strong background in B2B web strategy, UX design, and brand storytelling. The company offers a competitive salary range of $95,000-$130,000 per year, along with comprehensive benefits. Bridge Partners values authenticity and diversity, actively seeking employees from various backgrounds.

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a manager for Surety National Accounts and Subcontract Default Insurance (SDI) Underwriting Support. The role involves managing a team of Underwriting Assistants and Bond Support Specialists, handling policy issuance, bond registration, and contract/commercial bond requests. The manager will also develop and monitor operating and quality standards, ensure compliance with regulatory requirements, and drive consistency throughout the organization. The candidate should have a Bachelor's degree, 5+ years of management experience, and strong communication skills. Liberty Mutual offers a competitive salary range, opportunities for growth, and a supportive work environment.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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