Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Implementation Architect - LegalWorks

Company: Tonkean

Location: Remote

Posted Nov 28, 2025

Tonkean is a customizable process experience platform that enables organizations to create intelligent automations, integrate with various apps and systems, and democratize access to innovative technologies. The LegalWorks solution automates key areas of legal processes, providing AI-powered custom portals, intelligent request and contract routing, matter management, and policy approvals. The Implementation Architect role focuses on deep discovery, design, and mentoring to ensure high levels of process adoption and alignment with customer needs.

Senior DevOps Engineer

Company: Loka, Inc

Location: Remote

Posted Nov 28, 2025

Loka offers a modern tech stack and impactful projects across industries. The DevOps role involves cloud infrastructure, automation, and collaboration. Benefits include flexible work, remote culture, and professional growth opportunities.

Customer Account Specialist

Company: First Advantage

Location: Remote

Posted Nov 27, 2025

The Customer Account Specialist role at First Advantage involves building and maintaining strong relationships with small business accounts, providing timely support, and collaborating with various internal departments to ensure customer satisfaction and loyalty. The position requires excellent communication skills, Salesforce proficiency, and the ability to manage multiple tasks effectively.

Compliance Analyst - BSA/AML

Company: Found

Location: Remote

Posted Nov 27, 2025

Found is a company that provides banking services for self-employed individuals, offering tools to automate taxes and expense tracking. They are looking for kind, resourceful, and passionate people to join their team and build a safety net for self-employment. The Compliance Lead role involves assisting with tracking and responding to Requests for Information, preparing monthly reports, conducting BSA/AML transaction monitoring, and performing KYC customer due diligence reviews.

Senior Customer Success Manager

Company: Athennian

Location: Remote

Posted Nov 28, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a Senior Customer Success Manager to own a book of business, develop relationships with strategic customers, and drive growth and retention. The role requires relationship management, communication, organization, influence, agility, and strategic thinking. Success is measured by NRR, gross retention, expansion, individual and team performance, and customer advocacy.

Sales Enterprise Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

This job posting outlines the role of an Account Executive for Blackbaud's Enterprise Sales Team, detailing responsibilities such as managing sales activities, collaborating with partners, and building client relationships. It emphasizes qualifications like 8+ years of experience in SaaS sales and highlights Blackbaud's commitment to diversity, remote work flexibility, and comprehensive benefits.

Staff Fullstack Engineer

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. They are hiring a Staff Software Engineer to join their growing engineering team.

Software Engineer

Company: Zencore

Location: Remote

Posted Nov 28, 2025

Zencore is a fast-growing company founded by former Google Cloud leaders, seeking experienced candidates to join their team. They offer strategic guidance, facilitate technology decisions, and execute projects in a collaborative style. The company works with fast-paced innovative companies, leveraging cloud as the key driver of their transformation. They provide a short-term contract role with a focus on cloud engineering, using a broad range of technologies such as Kubernetes, AI, LLMs, and more.

Platform Engineer - Staff

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The platform engineer role involves supporting Windows systems infrastructure, automating tasks, using IaC tools, collaborating with teams, and staying updated on industry trends. The ideal candidate should have 2+ years of experience with Windows systems, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.

Engineering Manager

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is seeking an Engineering Manager to lead a product engineering team and drive the development and optimization of their web app and add-ins.

Business Development Representative Benelux Market (English-speaking)

Company: HubSpot

Location: Remote

Posted Nov 28, 2025

This text describes a Business Development Representative role at HubSpot, outlining responsibilities like prospecting, collaborating with Account Executives, and scheduling demos. It details requirements such as sales experience and soft skills, while highlighting benefits like hybrid work, career growth, and professional development opportunities.

Product Designer

Company: SQUIRE

Location: Remote

Posted Nov 28, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a suite of products for barber management and booking, and is seeking a Product Designer to collaborate with cross-functional teams and design intuitive experiences.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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