Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Technical Architect

Company: NECSWS

Location: Remote

Posted Nov 26, 2025

The job description highlights opportunities to work on mission-critical solutions and collaborate with teams, while emphasizing the company's commitment to employee benefits and making a societal impact through technology. The role offers professional growth, competitive compensation, and a supportive work environment.

Workflow Automation Engineer

Company: Trafilea

Location: Remote

Posted Nov 27, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Program Manager

Company: Myriad360

Location: Remote

Posted Nov 27, 2025

This job description seeks a seasoned Program Manager with expertise in complex projects and client relationships, emphasizing strategic mindset, leadership, and collaboration. The role offers opportunities for growth, mentorship, and impactful work in a dynamic organization with strong benefits and a focus on innovation.

Manager - DevOps Engineering

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

The role is for a DevOps Manager to lead a team in transforming Cloud Delivery Engineering into a best-in-class cloud-ready organization. The focus is on quality, process, automation, and delivering highly scalable, reliable, secure, and performant platforms. The ideal candidate will have 10+ years of engineering experience, 5+ years in a managerial role, and in-depth knowledge of cloud platforms like Microsoft Azure and AWS.

Linux Desktop & Devices Support Engineer

Company: Canonical

Location: Remote

Posted Nov 27, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on customer success and technical support. The company offers a globally remote role for a Linux Engineer/Administrator to support customers using Ubuntu and open source products. The role involves investigating and resolving customer issues, participating in training sessions, and contributing to knowledge base articles.

LMS Administrator

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

Blackbaud University is seeking a highly organized and detail-oriented individual to collaborate with the instruction design and instructor team to populate the Blackbaud University Learning Management System (LMS) with various training types and elevate the client experience. The role involves executing strategies associated with the LMS and data infrastructure, supporting standard operating procedures, inputting training content, verifying course submissions, creating process documentation, auditing system quality, troubleshooting customer issues, identifying efficient ways to execute daily tasks, and responding to customer chats and emails.

Billing Specialist

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

First Advantage is a leading provider of mission-critical background screening solutions, seeking a Billing Specialist to join their remote team in the United States. The role involves supporting billing collections, resolving discrepancies, and managing customer account reconciliations. The company values diversity, inclusion, and employee well-being, offering competitive benefits and growth opportunities.

Senior Partnerships Manager - Host Payouts

Company: Airbnb

Location: Remote

Posted Nov 27, 2025

The Senior Partnerships Manager Host Payouts role at Airbnb involves driving the vision and execution of the partner network supporting host payouts across 200+ markets. The role focuses on strategic partner leadership, relationship management, and global payments strategy to ensure reliable, efficient, and compliant payouts to hosts.

Senior Cloud Engineer - Infrastructure

Company: Zencore

Location: Remote

Posted Nov 27, 2025

Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They seek candidates with significant experience in Google Cloud to join their team and help customers transition to Google Cloud, eliminate obstacles, reduce risk, and accelerate timelines for data and application modernization. Zencore embeds within customer teams to provide strategic guidance, facilitate technology decisions, and execute projects collaboratively. They value trust, unbiased opinions, and removing uncertainty and risk for their customers.

Customer Success Manager

Company: ReflexAI

Location: Remote

Posted Nov 26, 2025

ReflexAI is seeking a Customer Success Manager to work with mission-driven organizations and ensure their frontline teams are effectively trained and empowered using the company's machine learning and natural language processing tools. The role involves managing customer relationships, collaborating with cross-functional teams, and contributing to refining customer success processes.

Technical Account Manager

Company: Megaport

Location: Remote

Posted Nov 27, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.

Technology Sourcing Manager

Company: Netflix

Location: Remote

Posted Nov 27, 2025

Netflix seeks a Technology Sourcing Manager to drive software spend centralization and optimize technology investments. The role involves vendor management, negotiation, and cross-functional collaboration across departments. The position offers a competitive salary range of $100K-$600K with flexible compensation structure.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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