Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Wind Hub Technician - Dakota 1

Company: GE Vernova

Location: Minot, ND / Remote

Posted Jan 24, 2025

Account Executive

Company: GANNETT

Location: Peoria, IL / Remote

Posted Jan 24, 2025

Senior Field Event Marketing Manager - Public Sector - (Washington, DC)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Software Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Software Engineer for its Global Compliance team. The role involves designing and developing new systems to help manage drive time limits for commercial drivers, ensuring compliance with laws while optimizing driver operations. The engineer will work on backend, frontend, and mobile development, collaborating with stakeholders across teams. The ideal candidate has 4+ years of experience in skilled software engineering, a proactive growth mindset, and a desire to solve complex problems. Samsara values diversity and offers a competitive total compensation package along with flexible working options.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, research reports, and case studies on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to explain complex concepts clearly. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, and research reports on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to collaborate with cross-functional teams. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Senior Sales Manager

Company: GE Vernova

Location: Canada / Remote

Posted Jan 24, 2025

The East Region Senior Sales Manager for GE Renewable Energy's Onshore Wind division is tasked with driving growth in the wind turbine and services portfolio. This role involves maintaining customer relationships, developing new clients, and collaborating with various teams including product management, services, supply chain, finance, commercial operations, and project execution. The preferred location is Quebec or Ontario. Key responsibilities include understanding customer strategies and needs, promoting a customer-centric mindset, providing commercial and technical assistance, and identifying sales opportunities. The ideal candidate should have a Bachelor's degree in engineering or business, at least 7 years of relevant sales experience, fluency in French and English, and a thorough understanding of the Canadian or U.S. power generation industry.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Denver, CO / Remote

Posted Jan 24, 2025

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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