Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

ACCOUNT EXECUTIVE

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a seasoned sales rep for WFM/HRMS/Payroll solutions. With 80,000 customers across 150 countries, UKG offers a supportive work environment, comprehensive benefits, and an inclusive culture. The role involves assisting with proposals, RFPs, and demos, providing technical sales support, and maintaining a working knowledge of products. The company is committed to diversity and equal opportunity, with a focus on AI-powered solutions for all industries and geographies.

Claim Consultant Private D&O

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 24, 2025

The Hartford Global Financial Lines Directors and Officers (D&O) Claims Group is seeking a Claims Consultant with at least five years of experience in handling litigated Private and Non-Profit D&O coverage and/or liability cases. The role involves managing a caseload of claims from inception to final disposition, conducting investigations, analyzing coverage, liability, and damages, and communicating with insureds and other parties. The ideal candidate should possess excellent communication, strategic thinking, negotiation, and technical claim handling skills. The position offers a competitive base pay range of $121,280 - $181,920 and the possibility of a hybrid or remote work arrangement.

Sr Account Executive, Enterprise

Company: Equinix, Inc

Location: Jakarta, Indonesia / Remote

Posted Jan 24, 2025

Senior Product Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Digital Ocean is seeking a Senior Product Manager to lead the product vision and strategy for their Generative AI platform. The ideal candidate will have a strong background in AI/ML, cloud infrastructure, and a customer-first approach. They will work with a team of high-energy Product Managers, Engineers, and Designers to create innovative, AI-driven solutions. The role involves leading product vision, strategy, and roadmap, ensuring simplicity and differentiation, and working across the company to align stakeholders. The candidate will also interact directly with customers to understand their needs and improve the platform's capabilities. In return, Digital Ocean offers a competitive salary, great benefits, a creative work environment, and the opportunity to be part of a fast-paced, growing technology company.

Life Pricing Actuary

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Life Pricing Actuary. The role involves developing and managing projects using actuarial and statistical standards, influencing data-driven solutions, and leading teams. The ideal candidate will have 8+ years of relevant actuarial experience in Life Insurance, FSA certification, and advanced knowledge in various tools and applications. The compensation for this role ranges from $143,200 to $227,050 annually. Allstate emphasizes inclusivity, diversity, and opportunities for professional growth.

Manager Technical Sales Purification

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Technical Sales Manager - Purification for their BioProduction Division. The role involves managing sales across a broad portfolio of products in an assigned territory, with a focus on accelerating growth in a sophisticated sales environment. The ideal candidate should have a Master's degree or higher in Biotechnology, strong understanding of downstream purification workflows, and extensive sales experience in resins/downstream solution sales. Responsibilities include identifying new opportunities for resin adoption, coordinating with application scientists, and developing account growth strategies. The role requires frequent travel up to 50% and offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages