Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior ADABAS Database Administrator

Company: Ensono

Location: Remote

Posted Jan 24, 2025

The job posting is for a Mainframe Database position at Ensono, requiring a Bachelor's degree and 8+ years of experience in Software AG ADABAS/Natural. The role involves database software upgrades, administration, tuning, and maintenance, including problem-solving with vendors, disaster recovery, and 24x7 on-call support. The ideal candidate should have extensive experience in ADABAS database administration, performance tuning, and security, along with strong communication and teamwork skills. Ensono values work-life balance, offering remote work options, unlimited PTO, and comprehensive benefits.

Advisory Solution Consultant - ITAM

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 24, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

Manager, Sales Engineering - Mid-Market

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Sales Engineering Manager for its Mainland Mid-market business. The role involves hiring, developing, and leading a high-performing team, managing performance, and working closely with sales, product, support, and customer success teams. The ideal candidate should have a B.S. degree in Computer Science or similar, 2+ years of sales engineering management experience, and expertise in IoT, Networking/Security, SaaS, Cloud Technologies, or Physical Security. The role requires travel up to 40% of the time and is located in the UK or Midland (France, Germany, Netherlands). Samsara offers a competitive total compensation package and a flexible working model.

Senior Health and Science Specialist, Amyloidosis Multi-Disciplinary Specialist, St. Louis W., MO

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

Pfizer is seeking a seasoned sales professional with a minimum of 5-10 years of experience in pharmaceutical, biotech, or medical device sales. A Bachelor's Degree is required, but equivalent experience can be considered. The ideal candidate should have a proven track record in formulating and executing territory business plans, demonstrating strong teamwork and analytical skills. Experience in rare disease, specialty areas, product launches, and hospital sales is preferred. The role is remote, field-based, and covers St. Louis, Joplin, Springfield, and up to the Iowa state line. Relocation assistance may be available.

Automation & Network Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Automation & Network Specialist for a remote role supporting their Lab Automation group in the European region. The role involves collaborating with multi-functional project teams to plan and develop ETO solutions, understanding customer lab workflows to optimize processes, and developing computer networking solutions. The ideal candidate will have a university degree in a relevant field, 5+ years of automation integration experience, and proficiency in electromechanical problem-solving techniques. They should also have strong interpersonal and communication skills, and be able to travel 75% of the time.

UM/UIM Represented/Litigation Adjuster - Remote

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate is seeking a Remote UM/UIM Represented Adjuster to handle automobile accident claims, offering a flexible home-based role with a competitive salary. The role involves investigating accidents, assessing coverage and damages, and providing exceptional customer service. The ideal candidate will have 3+ years of experience in bodily injury claim handling, strong communication skills, and proficiency in insurance policies and critical thinking. Allstate provides a technology bundle, connectivity reimbursement, and potential for a $1,000 licensing sign-on bonus. The company values diversity and inclusivity, offering opportunities for professional growth and impact.

Senior Product Designer - Core Products

Company: GlossGenius

Location: Remote

Posted Jan 24, 2025

GlossGenius, a platform empowering small business owners with various management tools, is seeking a Senior Product Designer. The role involves leading the design of user experiences, collaborating with cross-functional teams, and understanding customer needs. The ideal candidate will have 5+ years of experience in product design, advanced prototyping skills, and a passion for empowering small businesses. Benefits include flexible PTO, competitive insurance, parental leave, retirement savings, professional development, and team bonding opportunities.

Senior Customer Operations Analyst

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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