Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Régional des Ventes – Entreprise, Québec - Regional Sales Manager, Enterprise, Quebec (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Sales Manager - Enterprise for the Quebec province. The role involves driving new business opportunities within enterprise clients, growing existing relationships, and positioning CrowdStrike as the preferred supplier. The ideal candidate should have at least 5 years of field sales experience in SaaS, Technology, or Security sectors, with a proven track record in closing solutions and services opportunities. They must possess strong problem-solving skills, a deep understanding of cybersecurity technologies, and excellent communication skills. The role is remote-friendly with up to 50% travel. CrowdStrike offers a competitive compensation package, comprehensive wellness programs, and a culture of belonging and diversity.

Manager, Revenue Accounting (EMEA)

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Revenue Accounting professional. The role involves reviewing and approving accounting for customer contracts, leading the monthly financial close, and managing complex transactions. The ideal candidate should have strong knowledge of US GAAP principles, experience in a SOX compliant environment, and 7-10 years of related accounting experience. GitLab offers a remote, flexible work environment, comprehensive benefits, and a commitment to diversity and inclusion.

Data Partner - Physics - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

TELUS Digital AI is seeking a Data Partner - Physics with a master's degree or equivalent in Physics. The role involves creating complex, original question-and-answer pairs based on advanced physics topics. The successful candidate will collaborate with cross-functional teams, provide detailed solutions, and undergo a qualification exam. Payment ranges from $20 - $50 USD per hour, varying based on expertise, skills, location, and project needs. TELUS Digital AI is committed to diversity and inclusion, offering equal opportunities to all qualified applicants.

Senior Account Executive, Enterprise (Mandarin Speaking)

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Atlassian offers flexible work options, including remote work, and has a distributed-first approach. They work with major global clients and aim to unleash team potential through software solutions. The company values 'play as a team', fostering a supportive and collaborative environment. They seek a sales professional with 8+ years of enterprise software sales experience, fluency in English and Mandarin, and a proven track record in managing key customer relationships. The role involves developing and executing strategic sales plans, building relationships with C-level executives, and collaborating with internal teams to ensure customer satisfaction.

Practice Group Leader Security and Resiliency

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Product Success Engineer

Company: Cobalt

Location: Remote

Posted Jan 24, 2025

Technical Support Engineer

Company: Atlassian

Location: Canada / Remote

Posted Jan 24, 2025

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

Playground Wrangler

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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