Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Happiness Engineer – Customer Support & Success

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Automattic is seeking a Happiness Engineer with deep experience in technical support, engineering, and/or customer success. The role involves assisting customers via various channels, troubleshooting, problem-solving, and ensuring customer success. The ideal candidate should be an expert communicator, proficient in WordPress, and have a strong problem-solving ability. They must be adaptable, curious, and committed to providing a world-class customer experience. The position offers a competitive salary range of $40,000-$68,000 USD and is part of a fully-remote company with an open vacation policy.

IT Junior Security SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Regional Sales Director, Central - South

Company: CarGurus

Location: Remote

Posted Jan 24, 2025

CarGurus, a leading automotive marketplace, is seeking a Regional Sales Director. The role involves building and managing relationships with automotive dealership groups, advising them on digital marketing strategies. The company, profitable for over 15 years, fosters a people-first culture with a focus on innovation and growth. The ideal candidate should have 5+ years of direct sales experience, automotive experience, and strong business consulting skills. The company offers competitive compensation, benefits, and a flexible hybrid work model.

Administrative Associate - Level III - General Management

Company: Cummins

Location: Remote

Posted Jan 24, 2025

The job posting is for an Administrative Associate - Level III - General Management position in Casablanca, Morocco. The role involves efficient data management, enhanced decision-making, streamlined operations, effective communication, financial accuracy, policy and procedure maintenance, being a supportive team member, and ensuring customer service excellence. Key qualifications include strong organizational skills, technical proficiency, effective communication, and attention to detail. The candidate should have a high school diploma or equivalent experience, along with significant relevant work experience or specialized skills.

Manager, Product Managment: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Capital One is seeking a Product Manager for their Capital One Shopping team, emphasizing the need for data-driven decision making, proficiency in SQL, and a customer-centric mindset. The role involves leading teams, understanding enterprise data requirements, and creating a product vision. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and SQL proficiency. The company offers competitive salaries and benefits, and is committed to diversity and inclusion.

Director Business Development - Industrial (m/f/d)

Company: Flex

Location: Remote

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, seeks a Director of Business Development - Industrial (m/f/d) in Central Europe. The role involves developing strategic alliances, understanding customer strategies, and managing budgets. The ideal candidate will have an engineering or business degree, experience in EMS/CMO/engineering, and strong financial acumen. Excellent communication skills in English and local language are required. Flex offers a challenging work environment, opportunities for growth, and a chance to work with well-known brands.

Claims Adjuster, Workers Compensation

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a tech-driven company aiming to make commercial insurance accessible and straightforward for small businesses. They offer competitive compensation, comprehensive benefits, and a remote-friendly work environment. The Claims Adjuster role involves managing workers' compensation claims, providing excellent customer service, and adhering to regulatory requirements. Pie values diversity, strong communication skills, and problem-solving abilities in their employees. They recently secured a $315 million Series D funding round and were recognized as a leading place to work.

Code Wrangler

Company: Automattic

Location: Remote

Posted Jan 24, 2025

Manager, Sales Play Activation

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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