Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Software Engineer, Infrastructure (Developer Experience - Cloud Provisioning)

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a software engineer with at least 2+ years of experience to join their Platform Product Group. The role involves learning, building, improving, and maintaining build and deployment systems written in Golang. The engineer will design scalable, fault-tolerant solutions using modern cloud technology and industry best practices. They will work with engineers and leadership to turn product and technical vision into a tangible roadmap. The ideal candidate should have strong problem-solving skills, write high-quality, well-tested code, and have crypto-forward experience. Coinbase offers a competitive pay range of $147,900—$174,000 USD and is committed to diversity and equal opportunity.

Technical Support Engineer, Pressable

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Pressable, a WordPress hosting provider under Automattic, is seeking a WordPress expert with advanced performance and troubleshooting skills. The role involves supporting enterprise clients, troubleshooting complex issues, and communicating with other teams. The ideal candidate is a WordPress expert familiar with diagnosing performance issues, understanding core web technologies, and having a self-driven work ethic. Benefits include health benefits, matching 401(k), open vacation policy, and learning resources. The salary range is $25,000-$50,000 USD.

Staff Software Engineer, Backend - Flywheel Partner Product (Remote within UK)

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Staff Software Engineer for the Flywheel Partner Product group. This role involves working autonomously on complex projects, setting technical direction, and contributing to company growth and revenue. The successful candidate will write production code, envision and build new features, collaborate with cross-functional teams, and mentor junior engineers. HubSpot values clean code, product innovation, and a strong work ethic. The company offers a flexible work environment and a commitment to diversity and inclusion.

Enterprise Performance Manager - Major Accounts

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Cars Commerce is a leading company in the automotive industry, simplifying car buying and selling through various platforms like Cars.com, Dealer Inspire, and AccuTrade. The company values collaboration, diversity, and integrity, fostering a competitive yet respectful environment. The Enterprise Performance Manager role involves managing client relationships, developing digital strategies, and coaching team members. The position requires excellent communication, digital marketing, and project management skills, with a compensation range of $70,900—$86,000 USD.

Sr. Manager, B2B Marketing, Marketplace

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Cars Commerce is a leading company in the automotive industry, offering a range of services including Cars.com, Dealer Inspire, AccuTrade, and the Cars Commerce Media Network. The company emphasizes collaboration, diversity, and integrity, with a focus on simplifying car buying and selling. The Sr. Manager, B2B Marketing role involves overseeing B2B marketing for the Cars.com marketplace, enhancing customer retention, and supporting sales teams for growth. The ideal candidate should have 7+ years of product marketing and sales enablement experience, strong analytical skills, and the ability to collaborate across departments.

Principal Business Consultant, Architecture & Engineering/Buildings

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a dynamic Principal Consultant for its Architecture and Engineering Services group in North America. The role involves defining and deploying innovative strategies and solutions in digital design, delivery, and management. Key responsibilities include working with Autodesk's largest customers, shaping the Autodesk Consulting service offering, and leading transformational change at the enterprise level. The ideal candidate should have a Bachelor's degree in a relevant field, at least seven years of hands-on experience in the buildings industry, and excellent strategic thinking, innovation, and communication skills. Preferred qualifications include advanced knowledge of industry practices and Autodesk products.

Principal Product Manager

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 23, 2025

Enterprise Account Executive - Northeast

Company: Matillion

Location: Remote

Posted Jan 23, 2025

Matillion, a Data Productivity Cloud company, is seeking an Enterprise Account Executive, preferably based in the Northeastern US. The role involves direct sales, pipeline generation, partner relationship development, and territory planning. Essential skills include 5+ years of full-cycle sales experience, proven success in achieving ARR quotas, and experience with large enterprise software contracts. Matillion offers competitive compensation, company equity, flexible working culture, and comprehensive benefits.

Principal Business Consultant

Company: Autodesk

Location: Singapore / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages