Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr. Consultant - Incident Response (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking highly motivated, self-driven technical consultants. The role involves leading incident response engagements, performing forensics, and producing reports. Candidates should have experience in incident response, threat hunting, computer forensic analysis, network forensic analysis, reverse engineering, and incident remediation. They must also possess strong project management skills and the ability to foster a positive work environment. CrowdStrike offers a remote-friendly culture, competitive benefits, and opportunities for professional growth.

Site Reliability Engineer - Compute

Company: Kyndryl

Location: Chennai, India / Remote

Posted Jan 23, 2025

Account Executive, Small Business - Iberia

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is transitioning from an 'all-in-one' suite to an 'all-on-one' platform, offering a set of tools for marketing, sales, and service teams. The company's flywheel philosophy leverages customer satisfaction for referrals and repeat sales. As an Account Executive, you'll use inbound selling strategies to find new business, conduct online demos, and sell HubSpot's value proposition to small and mid-sized businesses. The role requires 2+ years of closing sales experience, fluency in Spanish and English, and strong consultative selling skills. Benefits include generous remuneration, interactive training, education allowance, and comprehensive health insurance.

Media Search Analyst (France)

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

This job posting is for a Media Search Analyst role at TELUS International AI. The position offers flexibility, allowing you to set your own schedule and work from home. The role involves comprehensive assessments of diverse task categories, including music, video, and home pod evaluations. You'll analyze and evaluate search outcomes for App Store Content, conduct research using online tools, and apply market expertise to assess query accuracy and intent. No previous professional experience is required, but you must pass a basic assessment process and meet certain requirements, such as being a native French and English speaker, having an up-to-date Apple ID, and owning an Apple device. The role involves working on a part-time long-term project, with additional incentives provided throughout the assessment process. TELUS International AI is committed to diversity and inclusion, ensuring equal opportunities for all qualified applicants.

Territory Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 23, 2025

Forcepoint, a global cybersecurity company with over 20 years of experience and 2.7k employees, is seeking a sales professional with proven experience in cybersecurity. The ideal candidate will develop and execute a GTM plan, manage complex sales strategies, and engage with C-level contacts. Forcepoint values diversity and equal employment opportunities, encouraging applicants who align with their mission but may not meet every requirement.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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