Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

NOC Operator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Inside Sales Representative II - Parts and Services

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an Inside Sales Representative II. The role involves engaging with prospects and existing customers to generate new sales opportunities, managing lead pipelines, and exceeding regional targets. The ideal candidate should have a Bachelor's degree or equivalent experience, preferably in Science or Business. They will be responsible for completing professional sales calls, crafting business plans, and promoting Thermo Fisher Scientific's eCommerce platform and digital customer tools.

Senior Power System Engineer

Company: GE Vernova

Location: New York, NY / Remote

Posted Jan 23, 2025

Clinical Team Manager, Cardiovascular and General Medicine

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

PPD, a part of Thermo Fisher Scientific, is seeking a Clinical Team Manager. The role involves managing clinical operational and quality aspects of allocated studies, ensuring compliance with ICH GCP. The manager will work in partnership with the Project Manager, coordinating the activities of Clinical Management members. They will be responsible for clinical deliverables within agreed timelines and budget, and provide contact and support to the project sponsor for all clinical aspects. The role requires strong leadership, planning, and organizational skills, along with a solid understanding of clinical monitoring practices. PPD values employee health and wellbeing, offering career advancement opportunities and award-winning training.

Market Development Manager - Protein Diagnostics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Market Development Manager to develop and implement marketing campaigns for Medical and Scientific applications. The role involves driving the growth of the Protein Diagnostics Division, building a strong demand generation funnel, and collaborating with cross-functional teams. Key responsibilities include creating content, executing marketing initiatives, analyzing program ROI, and maintaining a digital footprint. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of experience in product commercialization, and strong digital marketing skills. The position offers competitive compensation, benefits, and opportunities for career growth.

Lead EHS Specialist-ONW Thailand Project and Services

Company: GE Vernova

Location: Amnat Charoen, Thailand / Remote

Posted Jan 23, 2025

Technical Application Engineering

Company: GE Vernova

Location: Denver, CO / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages