Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

OpenShift Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Sr. Director of Engineering

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Sales Manager

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

GlossGenius is seeking a Sales Manager to lead a team of Account Executives, focusing on transforming the operations of beauty, health, and wellness professionals. The role involves hiring, training, and motivating a sales team, optimizing sales channels, and implementing new technologies. The ideal candidate should have 5+ years of sales experience, including people management, and experience with tools like Hubspot, Salesforce, Outreach, and Gong. Benefits include flexible PTO, competitive health insurance, fertility benefits, generous parental leave, 401k, professional development stipend, and more. The OTE for this role is between $150,000-$175,000 + target equity + benefits.

Site Reliability Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Site Reliability Engineer with 10+ years of operational management experience. The role involves ensuring reliability, resiliency, and innovation in information systems, collaborating with a talented team, and driving continuous improvement. The ideal candidate will have expertise in building trusted relationships with customers, implementing strategies to cap operations load, and experience with Windows server, Linux server, UNIX, and cloud platforms. Kyndryl values diversity and offers opportunities for professional growth and innovation.

Director of Billings & Collections

Company: Airtable

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, offers home, auto, and accident and health insurance through a network of independent agents and directly to consumers. The company is seeking Insurance Sales Agents to use cutting-edge technology for quoting and selling policies across multiple lines and carriers. The role involves providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay, along with comprehensive benefits, warm leads, and paid licensing training. The compensation is $15.00 - $15.00 per hour based on experience and qualifications.

Senior Product Marketing Manager, Providers

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by building a national network of insurance-accepting therapists. With over 45,000 providers and 1 million patients served, Headway is backed by $325m in funding from top investors. The company is seeking a Senior Product Marketing Manager for Providers to scale their product marketing function, focusing on product messaging, launches, and sales enablement content. The ideal candidate will have 7-10 years of product marketing experience, preferably in health tech, and a strong track record of driving results. Compensation ranges from $168,000 to $210,000 based on location. Benefits include equity, medical coverage, work-from-home stipend, therapy reimbursement, and more.

Commissioning Engineer

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is recruiting for a Commissioning Engineer role, which can be remote with 60-70% travel in North America. The role involves leading commissioning activities for substation and FACTS equipment, developing budgets and schedules, and managing project execution. The ideal candidate should have at least five years of experience in managing and executing testing & commissioning of HV Substations and power quality substations, with knowledge in relaying concepts, electrical protection & control systems, and SCADA/RTU systems.

Area Business Manager, Charlotte, NC

Company: Blueprint Medicines

Location: Charlotte, NC / Remote

Posted Jan 23, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams to ensure effective patient care and market development. The role requires strong clinical and business acumen, patient-focused mindset, and excellent communication skills. A degree in health sciences, business, or related field is preferred, along with experience in Allergy/Immunology, Hematology, and/or Rare Disease. The candidate should have a proven track record in driving sales results, understanding of disease modifying therapies, and ability to navigate complex market access environments.

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Implementation Services Manager

Company: LogicGate

Location: Remote

Posted Jan 23, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. With over $156M in funding, they continue to lead the GRC category with their flexible, no-code solution. The company values diversity, inclusivity, and employee flexibility, offering remote or hybrid work options. The Implementation Services Manager role involves managing customer onboardings, building strong relationships, and delivering winning strategies. Requirements include 4+ years of GRC experience, strong technical knowledge, and project management skills. The anticipated salary range is $85,000 - $100,000 per year, with additional benefits and perks.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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