Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Call Center Agent - Remote

Company: Signpost

Location: Remote

Posted Jan 23, 2025

Signpost, a rapidly expanding SaaS platform, is recruiting for multiple remote Call Center Agent positions. The role involves handling high volumes of incoming calls, managing appointments, and providing exceptional customer service. Candidates should have clear communication skills, call center experience, and comfort with technology. The company offers competitive wages, benefits, and a remote working environment. The hiring process includes an introductory phone call, virtual interviews, and a final offer discussion.

Premier Sales Executive (DC/MD/VA)

Company: Prudential Financial

Location: Chevy Chase, MD / Remote

Posted Jan 23, 2025

Prudential's Group Insurance Distribution organization is seeking a strategic Premier Sales Executive for the GI Distribution Premier Accounts team. The role involves evaluating and quoting on Premier Account cases, building relationships with key producers and consultants, and negotiating the best pricing. The ideal candidate should have demonstrated success in selling financial or health insurance, understanding of underwriting concepts, and strong relationship-building skills. The company offers competitive compensation, benefits, and opportunities for professional development.

Sr Staff Data Engineer

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 23, 2025

GE Aerospace is seeking a Senior Staff Data Engineer to lead the design, development, and optimization of data solutions for Flight Operational Quality Assurance (FOQA) programs. The role involves working with complex flight data from various systems and fleet types, building robust data pipelines, and creating scalable mapping configurations. The candidate will collaborate with airline customers, safety teams, and internal stakeholders to understand requirements and deliver tailored solutions. The ideal candidate should have a deep understanding of flight data systems, strong customer focus, leadership skills, and proficiency in Python, PowerShell, SQL, and R. The position offers a competitive base pay range of $127,900 to $170,500, along with various benefits and opportunities for innovation and improvement.

Strategic Partner Development Manager - German Speaking

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

The Strategic Partner Development Manager (PDM) role at HubSpot involves leading and managing partnerships with strategic marketing agencies, consultants, and systems integrators. The PDM is crucial in building trust with partner companies by sharing insights on market opportunities and defining solution strategies. They engage at the executive level, foster C-level relationships, and showcase HubSpot's technology to potential customers. The role requires a business background, ideally with a sales background, to interact with end customers and sales reps. The PDM will manage partner relationships, develop business plans, create compelling offerings, and drive top-line revenue growth. HubSpot values candidates with German and English fluency, 8+ years of experience in sales or partner channel development, and technical proficiency in the technology industry, preferably in the SaaS sector.

Zendesk CRM Developer

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Zendesk Developer to build and scale their global customer and technical support ticketing solution. The role involves designing, configuring, developing, testing, and deploying Zendesk projects, collaborating with various teams, and driving technical design and best practices. The ideal candidate will have 5+ years of software development experience, 2+ years on Zendesk, and expertise in Python, JavaScript, and a public cloud platform. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Senior Business Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Director, New Business Acquisition

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Director of New Business Sales to lead a team in identifying and pursuing new customer opportunities, driving revenue growth, and ensuring team alignment with company objectives. The role involves crafting sales strategies, prospecting and lead generation, managing customer relationships, conducting market analysis, collaborating with internal and partner teams, and sales reporting. Minimum qualifications include 5 years of experience leading teams in enterprise software sales, familiarity with Autodesk technologies, and experience in influencing without authority. Preferred qualifications include 10+ years of strategic sales experience, proven sales record, and strong account planning process.

Advisory Solution Consultant - Creator Workflows

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant - Creator Workflows. This role involves driving innovative mission solutions, architecting solutions on the Now Platform, and partnering with sales to qualify customer needs. The candidate should have 5+ years of experience as a solution consultant/architect, 3+ years on the Now Platform, and expertise in SQL, JavaScript, HTML, and AngularJS/Bootstrap. The role requires strong communication skills, people development skills, and the ability to work within a multi-discipline team. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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