Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Network Security Engineer (Remote)

Company: WEX

Location: Boston, MA / Remote

Posted Jan 23, 2025

Staff Software Engineer, Backend - FinHub

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 23, 2025

Coinbase is seeking a highly experienced software engineer with a passion for crypto and blockchain technology to join their Platform Product Group. The role involves architecting and developing a platform for financial data, managing projects, mentoring team members, and collaborating with various teams. The ideal candidate should have 8+ years of software engineering experience, big data systems architecture experience, and a track record of uplevelling junior engineers. They should also be passionate about building an open financial system and have experience in integrating with NetSuite APIs and developing financial tools.

Account Executive - MM - Customer - Steel/Concrete

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Trimble, a leader in the construction software industry, is seeking a high-energy Sales Professional with strong sales skills, business acumen, and technical aptitude. The Customer Sales Account Executive will grow current Trimble AECO software customer accounts, understand their business needs, and demonstrate how Trimble can address their critical needs. Key responsibilities include developing and closing medium and large contracts, managing customer relationships for growth, and identifying new opportunities within the customer base. The ideal candidate should have 8+ years of experience selling SaaS solutions, a track record of exceeding sales targets, and proficiency in Salesforce CRM and Google Suite products. Prior construction industry experience is preferred.

Senior Site Reliability Engineer, Customer Support Technology

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Site Reliability Engineer to join their Customer Support Technology team. The ideal candidate should have at least 8 years of experience in operating critical customer-facing cloud products, strong knowledge of industry best practices for SRE, and expertise in public cloud offerings like AWS components. They should be passionate about building reliable services, have experience with container systems, and strong organizational and interpersonal skills. Familiarity with languages like Java, Kotlin, Python, and JS, along with experience in microservice architecture and database administration, is highly valued.

Learning Strategist - Tech/Professional Services, Support Enablement

Company: KeepTruckin

Location: Remote

Posted Jan 23, 2025

KeepTruckin, a company specializing in AI and computer vision for vehicle safety and efficiency, is seeking a Learning Strategist. The role involves developing and implementing learning programs, conducting technical training needs analysis, and working closely with Tech Engineers. Responsibilities include vetting requests, analyzing their scope, and collaborating with various teams for product launches and training initiatives. The ideal candidate should have 3+ years of instructional design experience, strong communication and data analysis skills, and a background in training, learning, and development.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Green Bay, WI / Remote

Posted Jan 23, 2025

Demand Generation Marketing Manager, Workplace Culture

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads. The role requires 3-5 years of experience in demand generation, content marketing, or paid advertising, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and opportunities for professional growth.

Email Marketing Associate

Company: Yello

Location: Remote

Posted Jan 23, 2025

Yello, a talent acquisition software company founded in 2008, is seeking an experienced email marketing professional. The ideal candidate should have 1 year of experience in email marketing, HTML & CSS coding proficiency, and strong problem-solving skills. The role involves managing end-to-end email production processes, campaign optimization, and reporting. The candidate will collaborate with internal teams, stay updated on email marketing best practices, and support growth marketing initiatives. Yello recently merged with WayUp, a leading Diversity & Inclusion platform.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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