Customer Satisfaction Jobs in San Francisco, CA

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Looking for Customer Satisfaction jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the San Francisco, CA area.

Lease/Owner Operator Truck Driver

Company: Coleman Worldwide Moving

Location: Poway, CA

Posted Mar 12, 2025

Ability to operate a tractor trailer or box truck. The ideal candidate will have a clean driving record and personal motivation, be a self-starter!

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bilingual

Medical Assistant (Bilingual Cantonese) - 40 hours per week - San Francisco - Owens St

Company: Kaiser Permanente

Location: San Francisco, California

Posted Mar 10, 2025

View Details Apply on healthecareers.com

Registered Nurse

Company: Cal State University (CSU) San Jose

Location: San Jose, CA

Posted Mar 13, 2025

Must possess excellent customer service and public relations skills Ability to effectively establish and maintain cooperative working relationships within a…

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Lead Electrician

Company: Cal State University (CSU) San Jose

Location: San Jose, CA

Posted Mar 13, 2025

Key Responsibilities Provides lead work direction to skilled trades staff and semi-skilled and unskilled assistants through the performance of the duties noted…

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Nuclear Pharmacist

Company: RLS USA INC

Location: Sunnyvale, CA

Posted Mar 13, 2025

Valid driver’s license to operate in necessary delivery area. Supervise and/or perform radiation wipes and surveys on shipping containers, pharmacy supplies,…

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relocation assistance full time new grad

Concierge Medicine - San Francisco, CA

Company: Sutter West Bay Medical Group

Location: San Francisco, California

Posted Mar 10, 2025

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AP Customer Service Rep II

Company: RadNet Los Angeles

Location: Los Angeles, CA

Posted Mar 12, 2025

Answer and respond to all incoming inquiries for the Accounts Payable department via phone and email. Research and process correspondence pertaining to accounts…

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Staff Software Engineer - Developer Experience

Company: H-E-B

Location: San Antonio, TX

Posted Mar 13, 2025

Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using…

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Plumber Trainee

Company: Amazing Rooter

Location: Los Angeles, CA

Posted Mar 11, 2025

Valid plumbing license or certification is preferred but not mandatory. Conduct field service calls to troubleshoot plumbing issues in residential or commercial…

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hospital

Specialty Unit Staff RN - Hospital

Company: Kaiser Permanente

Location: San Diego, California

Posted Mar 10, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program full time

Custody Health and Primary Care Physicians for Large Public Health and Hospital System in Silicon Valley

Company: Santa Clara Valley Medical Center

Location: San Jose, California

Posted Mar 10, 2025

View Details Apply on healthecareers.com

Identity & Office 365 Analyst

Company: Cal State University (CSU) East Bay

Location: Hayward, CA

Posted Mar 12, 2025

Manage license assignments, including auditing license usage and ensuring optimal license distribution across the institution.

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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