Customer Satisfaction Jobs in San Francisco, CA

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Looking for Customer Satisfaction jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the San Francisco, CA area.

Senior Product Manager, Dev Solutions

Company: Atlassian

Location: San Francisco, CA

Posted Mar 01, 2025

Atlassian offers a remote position for a Product Manager in the Dev Solutions team. The role involves collaborating with cross-functional teams to lead the success of Compass, shaping the future of collaboration for millions of platform and software engineers. The ideal candidate will have 5+ years of experience in Product Management, familiarity with engineering APIs, integrations, and event-driven systems, and market knowledge in software engineering, DevOps, or IT operations. The role is eligible for competitive compensation and benefits, with base pay ranges varying by geographic pay zone. Atlassian values diversity and inclusion, ensuring that all perspectives and experiences are incorporated into their products and culture.

Senior Retail Sales Associate

Company: Woofgang Bakery and Grooming - Pacific Commons Fremont

Location: Fremont, CA

Posted Mar 04, 2025

Highly motivated and dedicated with an "ownership" mindset. You must be an Animal Lover - Dogs and Cats. Can establish rapport with anyone.

Senior Product Manager, Enterprise

Company: Atlassian

Location: San Francisco, CA

Posted Mar 01, 2025

Loom, a video communication platform for asynchronous work, is seeking a Senior Product Manager for its Enterprise team. The role involves defining strategy, building experiences, and working across various departments to ship the roadmap. The ideal candidate should have 5+ years of product management experience, a deep understanding of users and market, and a customer-driven approach. Loom offers competitive compensation and benefits, with base pay ranges varying by geographic zone. The company values diversity and inclusion, ensuring all perspectives are incorporated into its products and culture.

HVAC Service Technician

Company: Confidential

Location: San Antonio, TX

Posted Mar 05, 2025

Valid driver's license may be required for travel between job sites. The technician will work in various environments, providing exceptional service to our…

Security Officer - PT Grave Shift / Weekly Pay

Company: Securitas

Location: Menlo Park, CA

Posted Mar 05, 2025

They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Paid time away from work.

Armed Field Supervisor (SAN DIEGO )

Company: Unified Protective Services, Inc

Location: San Diego, CA

Posted Mar 04, 2025

Have a valid Driving License. Have a valid Guard Card. Have a valid Firearm Permit. This position requires a proactive leader who can effectively manage teams,…

Teacher II (EHS)

Company: Pacific Asian Consortium in Employment (PACE)

Location: Los Angeles, CA

Posted Mar 04, 2025

Associate degree in early childhood education, child development, or related field from an institution of higher learning accredited by a regional accreditation…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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