Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Sales Executive – Healthcare Solutions

Company: Madaket Health

Location: USA

Posted Dec 21, 2024

Madaket Health is seeking a Senior Sales Executive to sell their suite of healthcare products and solutions to C-suite executives at hospitals and healthcare systems. The ideal candidate should have deep knowledge of hospital and health system financials, experience in matrix selling, and a strong network within the healthcare industry.

Project Manager Team Lead

Company: Extropy

Location: USA

Posted Dec 21, 2024

About Us - Extropy Advisors is a certified women-owned small business that helps organizations navigate financial digital transformation. They offer reseller and professional services partnerships, technology platforms, and service providers. The company is committed to empowering organizations to transition to an automated, paperless environment. The role of Team Lead of Project Managers involves leading and mentoring a team, setting performance goals, and ensuring client service and support.

Events Director

Company: LearnLux

Location: USA

Posted Dec 21, 2024

LearnLux is seeking a skilled Events Director to lead their Event Marketing efforts, focusing on B2B2C growth. The role is 100% remote within the US. The Events Director will manage digital and in-person events, coordinate with producers, manage suppliers, and communicate with stakeholders. They will also cocreate the annual event roadmap, plan logistics, and execute promotional item strategies. The ideal candidate has 5+ years of event marketing experience and a passion to grow a team.

Video Editor

Company: Truv

Location: USA

Posted Dec 21, 2024

Truv empowers financial firms to underwrite with confidence by providing a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers. The company believes in faster turnarounds and greater financial opportunities for both B2B and B2C audiences. They are looking for a skilled video editor to transform their video marketing with polished case studies, product showcase videos, training materials, and social media content.

Director, Account Management- PAR Retail Customer Success

Company: Punchh

Location: USA

Posted Dec 21, 2024

The text describes a position description for a Director Account Management for PAR Retail Customer Success. The role involves managing and mentoring a team of Account Managers, collaborating with internal and external teams, and delivering high-quality solutions to retail customers in the fuel and convenience industry. The company, PAR Technology, is committed to innovation and customer success, and offers over 40 years of experience in the restaurant and retail industries.

Sr. Data Analyst, Integrations

Company: dv01

Location: USA

Posted Dec 21, 2024

dv01 is a data-first company that provides a data analytics platform for the structured finance market. They help lenders and Wall Street investors make smarter, data-driven decisions to prevent a repeat of the 2008 global financial crisis. With over 400 of the largest financial institutions using their platform, dv01 continues to expand coverage and develop new technologies for the structured products universe.

Strategic Account Executive, Public Sector - DoD

Company: GitLab

Location: USA

Posted Dec 21, 2024

The role involves acting as a primary point of contact for GitLab's prospects and customers within the DoD, providing account leadership, and conducting sales activities. The ideal candidate has minimum 5+ years of experience selling into the DoD, strong major account management skills, and a desire to see customers benefit from their investment. The team aims to support government agencies in their digital transformation journey by delivering secure software faster and empowering collaboration.

Lead Frontend Engineer

Company: dscout

Location: USA

Posted Dec 21, 2024

Dscout is a fast-growing Series C-funded company seeking a Frontend Lead Software Engineer to build great software with them. They value technical quality, have a collaborative and agile environment, and work on a fast-paced project. The role involves leading the team's growth and the evolution of their tech. They use Apollo Client, TypeScript, and a design system for frontend development. The company also has a builder and analysis interfaces for researchers to manage and view data.

Architect - AI Solutions Specialist

Company: 3Cloud

Location: USA

Posted Dec 21, 2024

The text is a job description for a role at 3Cloud, a company that values growth, innovation, and client success. The role involves developing relationships with clients, providing technical expertise, and contributing to the development of cloud solutions. The company offers competitive compensation, flexible work arrangements, and a variety of benefits. The text encourages applicants with diverse backgrounds to apply.

Customer Experience Operations Manager

Company: DNSfilter

Location: USA

Posted Dec 21, 2024

DNSFilter is seeking a Customer Experience CX Operations Manager to optimize and enhance the customer experience as part of their broader Revenue Operations initiative. The role is full-time and remote, open to candidates in the US and Canada. The CX Operations Manager will be responsible for process optimization, technology and tools management, data and insights, customer journey mapping, cross-functional collaboration, CX operations strategy, customer feedback and improvement, training and enablement, and experience with AI-driven tools.

Technical Content Engineer

Company: Vercel

Location: USA

Posted Dec 21, 2024

Vercel, a company that provides a Frontend Cloud for developers, is looking for a Technical Content Engineer to join their team. The role involves creating high-quality content that resonates with a technical engineering audience, working with cross-functional teams, and ensuring the highest quality and value in public messaging. The ideal candidate should have at least five years of experience in a technical writing, developer experience, or related role.

Assistant CX Manager

Company: Proper Cloth

Location: USA

Posted Dec 21, 2024

The job description is for a CX Support Team Assistant who will manage administrative tasks, schedule support, handle escalated cases, and provide quality assurance support. The role requires strong communication skills, the ability to handle customer conflicts, and a growth mindset. The company, Proper Cloth, is a leading direct-to-consumer mens custom clothing brand with a vision to build a global luxury menswear brand. They have over 200,000 customers worldwide and have been recognized by GQ and Esquire.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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