Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Retail Marketing Director

Company: Golden Hippo

Location: USA

Posted Dec 01, 2024

The job posting is for a Retail Marketing Director position at Golden Hippo, a company that creates best-in-class products for health and wellness. The job requires 10+ years of brand and retail marketing experience, with a focus on pet food and retail marketing. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Sr. SAP Technical Account Manager

Company: Protera

Location: USA

Posted Dec 01, 2024

Protera Technologies is a global public cloud services management provider looking for a Technical Account Manager to support and administer SAP activities for a group of customers. The role involves designing, implementing, and deploying SAP solutions, as well as managing and overseeing critical SAP and related system portfolios.

Data Analytics Associate- Public Safety

Company: Mark43

Location: USA

Posted Nov 30, 2024

Mark43 is seeking a Data Analytics AssociatePublic Safety with experience in customer service and an interest in data analysis. The role involves collaborating with public safety professionals, providing practical support and guidance, and developing data analytics dashboards and reports.

Implementation Lead

Company: SmarterDx

Location: USA

Posted Nov 30, 2024

The job posting is for an Implementation Lead position at SmarterDx, a company that builds clinical AI for revenue cycle management. The role requires experience in healthcare, revenue cycle processes, and project management. The company offers competitive compensation, benefits, and a remote-first work environment.

Client Principal

Company: Nearform

Location: USA

Posted Nov 30, 2024

Nearform is a digital and AI engineering consultancy seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering lasting relationships, and driving revenue generation. The company offers a positive company culture, work-life balance, and opportunities for growth.

Solutions Engineer

Company: Northbeam

Location: USA

Posted Nov 30, 2024

Northbeam is building a marketing intelligence platform for growth, and they're looking for a Solutions Engineer to join their team. The role involves guiding new customers through the integration process, troubleshooting issues, and improving documentation. The ideal candidate has experience with software engineering, customer support, and technical skills such as SQL, JavaScript, and HTML.

Client Success Manager, Enterprise

Company: Bazaarvoice

Location: USA

Posted Nov 30, 2024

The Client Success Manager Senior CSM Enterprise role is a critical client-facing position responsible for driving adoption, increasing satisfaction, and identifying opportunities for expansion. The role involves advising clients on strategies to maximize the value of their Bazaarvoice products and solutions, delivering quarterly business reviews, and managing client lifecycle.

Vice President, Product Management, ERP Reporting & Data Management Solutions

Company: insightsoftware

Location: USA

Posted Dec 01, 2024

The job description is for a Vice President of Product Management at insightsoftware, responsible for driving the company's product vision and strategy. The role requires a strong leader with experience in product management, ERP expertise, and ability to inspire and coach teams.

Account Executive - Strategic

Company: Weights & Biases

Location: USA

Posted Nov 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Executive to sell their software and services. The role requires 5+ years of progressive SaaS software sales experience and a track record of success in closing business in large complex enterprise accounts.

Project Management Director

Company: Upstatement

Location: USA

Posted Nov 30, 2024

The job posting is for a Project Management Director position at Upstatement, a digital product studio with an editorial mindset. The role involves leading the project management team, defining a new project management strategy, and cultivating account growth. The company offers a competitive salary, flexible work arrangements, and a range of benefits.

Staff Front End Engineer

Company: UpKeep

Location: USA

Posted Nov 30, 2024

The job description is for a Staff Software Engineer at UpKeep, responsible for driving success of initiatives, providing technical leadership, and collaborating with cross-functional teams. The ideal candidate has 10+ years of programming experience, excellent frontend development skills, and experience with cloud services and containerization technologies.

Accounting Manager

Company: Inspiration Mobility

Location: USA

Posted Nov 30, 2024

The job posting is for a finance team member at Inspiration Mobility, a company that accelerates the electrification of transportation. The role involves overseeing general accounting functions, managing leases, and preparing financial reports. The company values diversity and equal opportunity and has a strong culture based on shared respect for its core values.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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