Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Manager

Company: Crux

Location: USA

Posted Dec 01, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Senior Product Manager to lead the development of innovative data integration products.

Enterprise Account Executive - AI Enablement

Company: Invisible Technologies

Location: USA

Posted Dec 01, 2024

The role is for an Enterprise Account Executive to grow a portfolio of technology enterprise accounts, close deals, and manage sales cycles. The company offers flexible work arrangements, equity plan, and competitive compensation.

Sr. Manager - EngOps Programs

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for a remote Engineering Operations team member at 1Password, responsible for building and scaling teams, defining vision and strategy, and managing programs. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Lifecycle Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 01, 2024

Eventbrite is looking for an experienced Lifecycle Marketer to evolve their B2B communications and help acquire, engage, and retain event organizers. The role involves building strong relationships with event organizers through engaging event lifecycle updates and education, cross-sells, and upsells, and driving meaningful business impact.

Senior Engineering Manager - Account Management

Company: HubSpot

Location: USA

Posted Dec 01, 2024

HubSpot is looking for an experienced engineering leader to partner with Product and Design peers to define the product roadmap and technical strategy for 67 small teams. The leader will be responsible for the success of their teams, building trust and empathy, and fostering a team culture that encourages autonomy and psychological safety.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Dec 01, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with both technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful achievement of value and ROI of Grafana's products.

Data Analytics Lead

Company: Lumos

Location: USA

Posted Dec 01, 2024

The job posting is for a Data Analytics Lead at Lumos, requiring 7+ years of experience in a Data Analyst or related role within the SaaS space. The responsibilities include enabling data-based decisions, building data infrastructure, and empowering cross-functional teams. The company values autonomy, data modeling, and prioritizing data projects.

Director - Benefits

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for an Interim Director of Benefits at 1Password, a remote-first company. The role involves leading and maintaining the company's global benefits function, developing and administering competitive benefits strategies, and collaborating with HR, finance, and leadership teams.

Senior Manager Growth Operations & Analytics

Company: LearnLux

Location: USA

Posted Dec 01, 2024

The job posting is for a Growth Operations and Analytics team member at LearnLux, a remote-first company that provides workplace financial wellbeing. The role involves creating and managing data and files for client onboarding, designing and executing data reporting initiatives, and developing scalable operational workflows. The company offers a range of benefits, including remote work, medical and dental insurance, and a supportive team culture.

Senior Product Manager - Consumer Insights

Company: Axios

Location: USA

Posted Dec 01, 2024

Axios is hiring a Senior Product Manager to lead Consumer Insights and work with data platform, marketing, and revenue teams. The ideal candidate is a strategic problem solver with expertise in delivering on the strategy of Consumer Insights and Analytics in a customer-centric environment.

Senior Product Designer

Company: Orum

Location: USA

Posted Dec 01, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for a Senior Product Designer to create user-centered, elegant, and intuitive digital products. The company offers a range of benefits, including flexibility to work anywhere in the US, flexible vacation policy, and meaningful stock options.

Senior Account Executive

Company: Bud Financial

Location: USA

Posted Dec 01, 2024

The job posting is for a sales role at Buds, a company that creates financial data products. The role involves selling the platform to enterprise banks and expanding the company's market share. The job offers competitive salary, benefits, and opportunities for career progression.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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