Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. Strategic Operations Program Manager - Banking

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning. The role involves partnering with various teams to drive company priorities and create value for internal teams, external partners, and users of Mercury's products and services.

Privacy Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 30, 2024

American Specialty Health Incorporated is seeking a Privacy Compliance Specialist to join their Regulatory Strategic Development department. The position will support the company's compliance efforts, research privacy issues, and track legislative and regulatory developments.

Operations Data Support Specialist

Company: Restaurant365

Location: USA

Posted Nov 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for an Operations Data Support Specialist to assist in maintaining data integrity, managing customer inventory, and supporting day-to-day operations.

Social Media Manager

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is looking for a Social Media Manager to help them revolutionize how people experience and engage with their platform through compelling social storytelling. The role involves owning comprehensive social media strategies, leading multichannel content development, and managing day-to-day social media operations.

Sr. Strategic Operations Program Manager - Risk & Compliance

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning, and is looking for a Sr Strategic Program Manager, Risk & Compliance to lead large cross-functional programs and create value for internal teams, external partners, and users of its products and services.

Lead Data Management Consultant (Platform Scripting)

Company: Workiva

Location: USA

Posted Nov 30, 2024

Workiva is seeking a Lead Data Management Consultant with expertise in Python scripting to redefine assured integrated reporting. The role involves driving discussions on use case development, influencing product features, and creating scalable scripting solutions.

Team Leader, Engineering - Save Group

Company: Rocket Money

Location: USA

Posted Nov 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services that save them time and money. The company is looking for Engineering Leaders to help users save money while growing a healthy and engaged team of full-stack engineers.

Senior Product Manager - Ads, Conversion Lift

Company: Reddit

Location: USA

Posted Nov 30, 2024

The job description is for a Product Manager at Reddit, responsible for building advanced measurement products for advertisers. The role requires strong understanding of causal inference and experimental design techniques, as well as experience in ads measurement and product development.

Payment Operations Analyst

Company: brightwheel

Location: USA

Posted Nov 30, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Payment Operations Analyst to join their team, with a focus on fraud detection and risk mitigation.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Nov 30, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Senior Product Manager to champion their Magnet Review product, which helps uncover the truth and protect the innocent.

Customer Support Specialist

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is hiring a Customer Support team member to help with user questions and issues. The role requires empathy, competence, and problem-solving skills. The company offers a competitive salary and benefits package.

Senior Director - HRBP, R&D

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is seeking a Senior Director HR Business Partner to partner with their RampD organization and support their Chief Product Officer. The role involves developing and executing HR strategies, leading a small team, and collaborating with other teams to deliver business impact.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages