Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Head of Customer Support

Company: Crux

Location: USA

Posted Nov 27, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Customer Technical Production Support Director to join their Data Ops Engineering team.

Partner Marketing Manager

Company: Dropbox

Location: USA

Posted Nov 27, 2024

The role is focused on building and executing a strategic partner marketing plan to support the global gotomarket strategy. The role will work with key stakeholders to build and execute an integrated marketing strategy and will play a key part in programs to launch new partner integrations.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Senior Product Owner

Company: Horizontal Digital

Location: USA

Posted Nov 27, 2024

The text describes the company Horizontal Digital and its values, highlighting its focus on customer experience, empathy, and innovation. It also outlines the role of a Senior Product Owner, requiring experience in product management, Agile methodologies, and technical skills.

Sr. Project & Program Manager

Company: Pinterest

Location: USA

Posted Nov 27, 2024

The Internationalization team at Pinterest is looking for a Technical Internationalization Program Manager to manage the AI and Machine Translation aspect of the localization process. The role involves developing a quality measurement framework, building and maintaining linguistic assets, and identifying best industry practices for AI and MT models.

Business Consultant

Company: Quantum Metric

Location: USA

Posted Nov 27, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a Customer Success Business Consultant to drive client enablement and provide tailored training to customers.

Sales Associate

Company: Granicus

Location: USA

Posted Nov 27, 2024

Granicus is a company that provides technology solutions to governments and citizens, aiming to bring them closer together. They have a mission to support their customers in meeting the needs of their communities and implementing their technology in ways that are equitable and inclusive.

OT Security Consultant

Company: DirectDefense

Location: USA

Posted Nov 27, 2024

DirectDefense is a leading cybersecurity firm that provides cutting-edge solutions to help organizations defend against modern cyber threats. The company is committed to improving the security posture of its clients and has a passion for security. The OT Cybersecurity Consultant role involves leading assessments of security capabilities and technologies for clients' OT environments.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 27, 2024

American Specialty Health is seeking a dynamic Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, working directly with telerecruiters, and disseminating credentialing documents to recruiters.

Product Engineer - Dashboard & Admin Portal

Company: WorkOS

Location: USA

Posted Nov 27, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role is for a software engineer to work on the dashboard and admin portal, with responsibilities including introducing new features and integrating products.

Consumer Product Manager

Company: Maximustribe

Location: USA

Posted Nov 27, 2024

The job posting is for a Consumer Product Manager position at Maximus, a mission-driven consumer health company. The role involves owning the post-purchase customer experience, optimizing digital and physical product experiences, and collaborating with marketing and design teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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