Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Customer Experience Manager

Company: Alma

Location: USA

Posted Nov 27, 2024

The job posting is for a Customer Experience Manager at Alma, a company that values equity and inclusion. The role involves leading a team to deliver high-quality experiences, partnering with leadership to identify operational bottlenecks, and creating an inclusive culture. The company offers a range of benefits, including health insurance, 401K, and flexible PTO.

Senior Director of User Experience - Growth

Company: HubSpot

Location: USA

Posted Nov 27, 2024

HubSpot is looking for a results-driven design leader to join their UX team to help shape the future of their Growth product line. The role involves leading and developing a team of product designers and UX researchers, partnering with product management and engineering, and driving the vision for helping small and medium-sized businesses sign up, onboard, set up, upgrade, and scale with HubSpot.

Director, Product Marketing - Launch Team

Company: StackAdapt

Location: USA

Posted Nov 27, 2024

StackAdapt is a self-serve advertising platform looking for an experienced leader to join their team as Director of Product Marketing. The company is a remote-first company and encourages candidates from all backgrounds to apply.

Principal Governance Risk & Compliance Analyst

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that protects organizations from cyber threats. They offer a range of services, including governance, risk, and compliance, and are committed to improving security outcomes for all.

Senior Account Manager - MSP

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is seeking an experienced MSP Account Manager to guide Managed Service Providers through implementation and ongoing success, ensuring effective deployment and driving growth and retention. The role involves overseeing a diverse portfolio of MSP accounts, identifying growth opportunities, and conducting regular business reviews with clients.

Sales Operations Analyst

Company: Gusto, Inc.

Location: USA

Posted Nov 27, 2024

Gusto is looking for a Sales Operations professional to partner with sales leaders and support the development of the sales team. The role involves providing day-to-day support, process design and improvement, sales productivity and enablement, and revenue analytics. The ideal candidate has 35+ years of strategy ops or analytical experience, strong business partner experience, and experience with sales stack technologies.

Staff iOS Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff iOS engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Engineer, you will help drive technology and implementation strategy to directly help hosts.

Sales Development Representative

Company: Emburse

Location: USA

Posted Nov 27, 2024

Emburse aims to help users and businesses by automating tasks, saving time, and providing a simple experience. The company has a diverse customer base and offers a competitive compensation package.

Staff Fullstack Engineer - Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The text describes a job opening at Airbnb for a Staff Engineer to work on a chatbot product team. The role involves creating innovative user experiences, driving technical vision, and delivering scalable solutions. The company is committed to inclusion and diversity.

Senior Compliance Officer

Company: Vonage

Location: USA

Posted Nov 27, 2024

Vonage is hiring a Compliance Counsel to handle compliance in a fast-moving dynamic environment. The role will implement a compliance program, identify risks, and ensure compliance with laws and a code of conduct.

Sales Enablement Manager

Company: Level AI

Location: USA

Posted Nov 27, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company is looking for a Sales Enablement Manager to spearhead efforts to improve the performance of their Sales teams.

Data Engineering Manager - Trust Data Foundations

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for an Engineering Manager to lead their Trust Data Foundations team. The team is responsible for defining the vision to scale data-driven decisions to support detection and mitigation across all fraud verticals across their product. The ideal candidate will have 5+ years of engineering management experience and strong technical leadership expertise in full-stack development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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