Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Technical Services Representative

Company: Nextech

Location: USA

Posted Nov 22, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and providing competitive pay, benefits, and opportunities for growth. The company is an equal opportunity employer with a commitment to diversity, and offers a range of job opportunities, including software engineering, finance, accounting, and customer support.

Senior Customer Success Operations Manager

Company: Vercel

Location: USA

Posted Nov 22, 2024

Vercel is looking for a Senior Customer Success Operations Manager to drive retention and expansion efforts. The ideal candidate will have a high level of integrity, ambition, and problem-solving skills.

Director - Sales Enablement

Company: brightwheel

Location: USA

Posted Nov 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced sales enablement leader to develop and execute sales enablement strategies and programs.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Nov 22, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Senior Strategic Account Manager - Enterprise

Company: Loyal

Location: USA

Posted Nov 22, 2024

The Senior Strategic Account Manager is responsible for building deep consultative relationships with clients to maximize the effectiveness of Loyals products. The role requires an individual who is strategic, detail-oriented, and able to work in a fast-paced environment.

Staff Mobile Engineer (Native Mobile Automation)

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is seeking a highly experienced Staff Software Engineer to lead their efforts in designing and implementing enterprise-level automation frameworks, driving strategic quality initiatives, and ensuring software meets the highest standards of quality and reliability.

Associate Director - Publisher Partnerships

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is seeking an experienced dealmaker to help develop their content strategy and identify new publishing partnerships.

Staff Software Engineer - User Foundation

Company: Airbnb

Location: USA

Posted Nov 22, 2024

Airbnb is seeking a highly skilled engineering leader to build a companywide user-centric platform. The role involves designing and building large-scale production systems, working with cross-functional partners, and leading a team of engineers.

Paid Advertising Manager - Motley Fool Money

Company: The Motley Fool

Location: USA

Posted Nov 22, 2024

The Motley Fool is a company that provides investment recommendations and personal finance guidance. They are looking for a Paid Advertising Manager to own direct response affiliate marketing budgets for various personal finance verticals. The role involves campaign management, strategy, ad copy and creative development, budget management, data analysis, testing and conversion rate optimization, and cross-team collaboration.

Senior Product Researcher

Company: G-P

Location: USA

Posted Nov 22, 2024

The company GP is seeking a Senior Product Researcher to conduct user research and help shape the understanding of their users' needs, motivations, and behaviors. The role involves leading and conducting user research, defining and executing impactful research, and presenting findings to stakeholders.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Nov 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Head of GTM

Company: Elicit

Location: USA

Posted Nov 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a salesperson to write and scale the enterprise playbook for AI research, define the enterprise product process and pricing, and be the voice of researchers in the product roadmap.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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