Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Software Development Engineer III - Data Platform

Company: Mapbox

Location: USA

Posted Nov 21, 2024

Mapbox is a leading real-time location platform that provides tools for data applications. The company is looking for a Software Development Engineer III to build and deliver internal data tools and pipelines.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Nov 21, 2024

Safe Haven Security is seeking a Remote Inside Sales Manager to join their growing team. The role involves managing a team, building relationships with vendors, and selling ADT's core residential product. The company offers competitive compensation, paid training, and a positive work environment.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Nov 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Customer Agent team. The team is building an AI-powered customer support agent and is looking for a handson technical leader who can amplify the capabilities of the team. The ideal candidate has experience with AI, is a technical leader, and has a long track record of delivering high-value projects.

Senior Tools Support Specialist

Company: Airbnb

Location: USA

Posted Nov 21, 2024

The job posting is for a Tools and Process Improvement Lead at Airbnb. The role involves leading business requirements, collaborating with cross-functional teams, and driving continuous improvement. The successful candidate will have experience in process improvement, project management, and data-driven decision making.

Internal Audit Manager

Company: PagerDuty

Location: USA

Posted Nov 21, 2024

PagerDuty is seeking an Internal Audit Manager to join their team. The role involves planning and executing internal audits, SOX compliance, and advisory engagements. The ideal candidate will have a degree in Accounting or Finance, be certified as a CPA, CIA, or CISA, and have at least 5 years of experience in public accounting or public company.

Senior Salesforce Admin

Company: Protegrity

Location: USA

Posted Nov 21, 2024

Protegrity is seeking a Sr Salesforce Admin for their Global Sales Operations team. The role involves managing and optimizing the Salesforce platform, ensuring data integrity, and collaborating with cross-functional teams.

Director - Engineering

Company: Vidyard

Location: USA

Posted Nov 21, 2024

Vidyard is looking for an experienced Director of Engineering to join their RampD Leadership team. The role involves leading high-performing remote engineering teams, developing and leading technical innovation, and partnering with Design and Product teams to grow their cutting-edge platform.

Developer Advocate

Company: ElevenLabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are hiring a developer advocate to improve their developer experience and drive customer acquisition.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Nov 21, 2024

HubSpot is looking for a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities, managing a pipeline of prospects, and partnering with marketing and technology departments. The company offers a competitive cash compensation range of $140,000 to $160,000 annually, as well as benefits and perks.

Technical Support Engineer (L3)

Company: Cyberhaven

Location: USA

Posted Nov 21, 2024

The job posting is for a Technical Support Engineer L3 at Cyberhaven, a company that provides AI-powered data security solutions. The role involves providing technical support to customers, troubleshooting issues, and collaborating with other teams. The company values diversity and is an equal opportunity employer.

Senior Content Designer II

Company: HubSpot

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior II Content Designer at HubSpot, responsible for designing and delivering end-to-end product experiences that help customers and the business grow. The role involves working closely with product teams, leaders, and other content designers to identify and solve complex problems. The company values creativity, persistence, and a growth mindset, and offers a competitive compensation package and benefits.

Technical Support Engineer (L1)

Company: Cyberhaven

Location: USA

Posted Nov 21, 2024

Cyberhaven is looking for a Technical Support Engineer L1 to join their team. The role involves providing technical support to customers, troubleshooting issues, and collaborating with engineers. The company offers a competitive salary, stock options, and a fast-paced work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages