Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Associate - New & Growth Business

Company: Axios

Location: USA

Posted Nov 21, 2024

Axios is hiring a Senior Associate Client Partnerships to join their East Coast advertising team. The role requires superior communication skills, ability to understand partner business priorities, and develop creative solutions. The company offers a range of benefits, including 401k, robust health insurance, and generous vacation policy.

Director, Revenue/GTM Enablement

Company: EDB

Location: USA

Posted Nov 21, 2024

The job posting is for a Director of Revenue GTM Enablement position at EDB, requiring at least 8 years of experience in sales enablement, business development, or related roles. The role involves building a world-class sales and partner enablement program, conducting market analysis, developing sales training programs, and creating sales collateral. The job offers a competitive compensation package, including a base salary, annual variable bonus, and equity.

Cyber Security Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Nov 21, 2024

The job posting is for a cybersecurity consultant position at Crosslake, a company that supports changemakers and helps them buy, build, and run better technology. The role involves working with private equity and portfolio company clients to apply an information security vision and strategy, and assisting in leading enterprise-wide cybersecurity operations teams and processes.

Internal Content & Enablement Specialist, People Tech

Company: Pinterest

Location: USA

Posted Nov 21, 2024

The job posting is looking for an experienced Content Manager to join the People team. The ideal candidate is passionate about making a global impact and has strong communication and writing skills. The role involves creating and managing content, collaborating with cross-functional teams, and ensuring the content is relevant and accurate.

Financial Operations Lead

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services and improve the customer experience. The company is committed to diversity and inclusion and offers a range of benefits and perks to its employees.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Onboarding Specialist

Company: Automox

Location: USA

Posted Nov 21, 2024

Automox is seeking an Onboarding Specialist to join their Customer Experience team. The role requires a self-motivated individual with experience in IT and SaaS software. The company offers a competitive salary, equity, and benefits, and is committed to diversity and inclusion.

Account Executive

Company: Pax8

Location: USA

Posted Nov 21, 2024

The Account Executive AE generates leads, uncovers opportunities, and drives sales for strategic accounts. They align with accounts, identify cross-sell opportunities, and work with internal sales reps to accommodate requests. The AE creates and presents persuasive sales proposals to customers to encourage sales and repeat business.

Research Program Manager

Company: Webflow

Location: USA

Posted Nov 21, 2024

Webflow is looking for a Research Program Manager to help accelerate the impact of their Research team. The role involves building an industry-leading Research Operations practice, collaborating with cross-functional partners, and optimizing research processes.

Regulatory Specialist, Principal

Company: Avanos Medical

Location: USA

Posted Nov 21, 2024

Avanos Medical is a medical device company that is committed to creating innovative healthcare solutions. The company is passionate about making a difference in the lives of people and communities around the world. The job posting is for a Regulatory Specialist Principal Remote position that will develop and implement regulatory strategies for new product development and significant changes to existing products.

Head of Travel & Expenses

Company: Dropbox

Location: USA

Posted Nov 21, 2024

Dropbox is seeking a Head of Travel amp Expenses to lead and drive innovation across their global Travel Expense and Corporate Card operations. The role combines strategic leadership, vendor and partnership management, travel program optimization, virtual first support, expense operations and compliance, reporting and analysis, and training and support.

Delivery Director

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to the world's largest technology companies. The company has a global crowd of over 1 million contributors and is committed to creating an inclusive and diverse workplace.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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