Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Manager - Government

Company: brightwheel

Location: USA

Posted Nov 20, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. The company is committed to diversity, equity, and inclusion, and offers a competitive compensation package.

Solutions Engineer

Company: Cytora

Location: USA

Posted Nov 20, 2024

The job posting is for a Solutions Engineer at an InsurTech company. The role involves supporting the Sales team through demo preparation, conducting POCs, and providing technical expertise. The company offers competitive salary, flexible working arrangements, and professional development opportunities.

Senior Automotive Systems Firmware Engineer

Company: Samsara

Location: USA

Posted Nov 20, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking candidates for a HW Solutions FW team to work on prototyping new products and technologies that integrate with modern vehicles. The role requires experience in vehicle diagnostics, OBDII, CAN bus systems, and ECUs, as well as strong communication skills and ability to work cross-functionally.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 20, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, engages with prospects, and drives pipeline for existing customers and net new logos. They utilize various strategies, including social selling, referral mining, and people mapping, to create a superior prospect-customer experience.

Procurement Transformation Lead

Company: Dropbox

Location: USA

Posted Nov 20, 2024

Dropbox is seeking a Procurement Transformation Lead to drive the evolution of their technology stack, leveraging emerging capabilities and setting new standards in purchasing automation. The role will focus on crafting and implementing a strategic vision that boosts efficiency, resilience, and competitive advantage through advanced systems and processes.

Mid-Market, Enterprise Account Executive

Company: Ooma, INC

Location: USA

Posted Nov 20, 2024

Ooma is seeking a confident and self-motivated Account Executive to deliver communications solutions to small and medium-sized businesses. The role requires 25 years of technology solution-based selling experience, strong understanding of Unified Communications, and ability to consistently meet and exceed quota.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Nov 20, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of people who work remotely in the US, Europe, South America, and Asia. The company is headquartered in Glastonbury, CT, USA. The Data Support Specialist role is responsible for meeting the data integration needs of clients through an email ticketing system.

Practice Head - Cloud Application Services

Company: Rackspace

Location: USA

Posted Nov 20, 2024

The job posting is for a leadership role in Rackspace Technology, responsible for building and managing the Application Services business globally. The role requires a seasoned leader with strong experience in building Application Services business on Cloud for AWS, Microsoft, or leading Consulting/SI organizations of $50M+. The job posting highlights the company's commitment to diversity and inclusion, and the role is open to candidates from diverse backgrounds.

Staff Product Manager - Security

Company: Webflow

Location: USA

Posted Nov 20, 2024

Webflow is seeking an experienced Staff Product Manager with a deep focus on Security to join their team. The role involves developing a Security Feature Roadmap, collaborating with the Security Team, and ensuring compliance with relevant regulations and privacy standards.

Member of Technical Staff (Agentic product)

Company: Reka

Location: USA

Posted Nov 20, 2024

The company is seeking skilled backend engineers to join their team and contribute to a groundbreaking AI product. The role involves designing, developing, and optimizing full-stack systems, collaborating with researchers, and ensuring platform performance and scalability. The company offers a collaborative work environment, paid leave, and benefits.

Sales Compensation Manager

Company: Twilio

Location: USA

Posted Nov 20, 2024

Twilio is looking for a Manager of Sales Compensation to join their Sales Compensation team. The role involves designing sales compensation plans, developing relationships with business partners, and analyzing sales performance results. The company values diverse experiences and encourages applicants from various industries to apply.

Senior Software Engineer - Billing & Expansion Team

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to lead initiatives in pricing, licensing, and billing infrastructure. The company offers competitive salary, equity, and benefits packages.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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