Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Channel Sales Manager

Company: Canonical

Location: USA

Posted Nov 20, 2024

Canonical is looking for a Senior Partner Manager Americas Channel to grow its channel sales team and capitalize on rapidly growing demand from channel partners. The role requires a mix of farming and hunting capabilities, and the successful candidate will be responsible for achieving assigned annual growth quotas.

Tier 2 - Member Support Advocate

Company: PadSplit

Location: USA

Posted Nov 20, 2024

PadSplit is a pioneering real estate platform committed to providing affordable housing accommodations. They are looking for a senior member of the Customer Experience organization to handle complex customer support escalations.

Product Designer

Company: CellarTracker

Location: USA

Posted Nov 19, 2024

CellarTracker is a wine community that uses technology to make wine discovery accessible and exciting. The company is looking for a UX/UI Designer to contribute to the evolution of their product design processes and team.

Director of Professional Sales Training & Enablement

Company: Nutrafol

Location: USA

Posted Nov 20, 2024

The job posting is seeking a Director of Professional Sales Training and Enablement to join the team. The ideal candidate will have excellent communication skills, experience in creating training content, and a deep understanding of sales enablement. The role involves designing and implementing sales enablement strategies, developing training modules, and overseeing ongoing training programs.

Account Executive - SaaS Sales

Company: Bluesight

Location: USA

Posted Nov 20, 2024

Bluesight is a high-growth healthcare information technology company seeking a motivated Account Executive to drive revenue growth in the hospital pharmacy market. The role requires a sales hunter with experience selling B2B SaaS products and strong meeting presence and presentation skills.

Content Manager

Company: WillowTree

Location: USA

Posted Nov 19, 2024

The job posting is for a Content Manager at Fuel iX, a company that offers a platform for generative AI and intelligent experiences. The role involves developing and executing a comprehensive content marketing strategy, creating and managing diverse content assets, and collaborating with cross-functional teams. The company offers a great culture, opportunities for growth and development, and a competitive salary.

Sr. Product Manager

Company: MyFitnessPal

Location: USA

Posted Nov 20, 2024

The job posting is for a Sr Product Manager at MyFitnessPal, responsible for creating engaging experiences to help customers reach their health and wellness goals. The role requires 6+ years of experience in product management, leading high-velocity squads, and making data-driven decisions. The company offers a competitive salary range of $135,000 to $170,000 and a range of comprehensive benefits.

Business Development Manager - Healthcare

Company: Coforma

Location: USA

Posted Nov 20, 2024

Coforma is looking for a Business Development Manager to join their growing team. The ideal candidate will have experience in business development, proposal management, and building strategic relationships. The role involves implementing Coforma's growth strategy, building relationships, and executing the overall business strategy.

Senior Technical Account Manager

Company: Rye

Location: USA

Posted Nov 20, 2024

RyeRye is a startup that enables companies to sell products on their own site or app without managing inventory or fulfilling orders. They are looking for a Senior Technical Account Manager to join their team and own the post-sales customer relationship.

Director, Product Marketing - New Audiences

Company: Figma

Location: USA

Posted Nov 20, 2024

Figma is looking for a leader to join their Product Marketing team. The role involves overseeing product areas, gotomarket strategy, and building the marketing foundation. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Customer Success Manager

Company: Perforce

Location: USA

Posted Nov 20, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Customer Success Manager to join their team, who is customer-focused, experienced in managing and growing customer accounts, and has a high level of empathy. The company is passionate about helping enterprises use data to accelerate data-driven transformation and is committed to being an equal opportunity employer.

Project Manager- Strategic Growth Initiatives

Company: Blend360

Location: USA

Posted Nov 20, 2024

BLEND360 is a forward-thinking company seeking a project manager to lead strategic efforts and improve customer experience. The ideal candidate will be adaptable, a strong problem solver, and able to work on multiple initiatives simultaneously.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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