Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Talent Mobility Program Manager

Company: HubSpot

Location: USA

Posted Nov 19, 2024

HubSpot is looking for a Senior Talent Mobility Program Manager to support the company's mobility function. The role involves working with the Director of Talent Mobility, HR managers, and external vendors to manage global mobility policies and processes.

Business Development Manager

Company: Jefferson Wells

Location: USA

Posted Nov 19, 2024

The Business Development Manager role at Jefferson Wells involves building and managing a market territory, securing new business, and developing a pipeline of opportunities. The ideal candidate should have experience in finance and accounting, strong sales skills, and a consultative approach.

Sr. Director - Sales Operations

Company: Cision

Location: USA

Posted Nov 19, 2024

Brandwatch is seeking a Head of Sales Operations to lead sales operations and drive sales performance optimization. The ideal candidate will embody Revenue Operations principles, focusing on creating sustainable customer impact, driving revenue, and fostering cross-functional collaboration.

Strategic Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Nov 19, 2024

WordPress VIP is looking for a strategic senior Customer Success Manager to help drive adoption, value realization, and retention among their key enterprise accounts. The role requires experience with enterprise customers, technical expertise, and strategic thinking.

Stibo Solutions Architect

Company: Cognizant

Location: USA

Posted Nov 19, 2024

The job posting is for a remote Stibo Solutions Architect position at Cognizant. The role requires leadership experience, technical skills, and knowledge of data management and artificial intelligence. The job offers a competitive salary and benefits package.

Director, Client Experience

Company: Unlockhealth

Location: USA

Posted Nov 19, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by combining the best teams to help clients live their mission. The company is looking for a Director Client Experience Web Direct Manager to oversee the client experience team and manage client relationships.

Clinical Educator

Company: Agape Care Group

Location: USA

Posted Nov 19, 2024

Agape Care Group is seeking a Clinical Educator RN to join their team. The role involves facilitating new hire orientation, providing ongoing education, and identifying learning needs of staff. The company offers great benefits, including tuition reimbursement, paid time off, and professional development opportunities.

Head of Global API Sales

Company: Vonage

Location: USA

Posted Nov 19, 2024

The Head of Global API Sales will lead the global API sales organization, driving revenue growth and reinforcing Vonage's position as a market leader in the API and CPaaS spaces.

HVAC Margin Strategy Leader

Company: Johnson Controls

Location: USA

Posted Nov 19, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary and benefits package, extensive product and sales training, and a collaborative team environment. The company is looking for a sales professional with a background in HVAC industry sales or sales management to join their team.

Staff Backend Engineer

Company: Bestow

Location: USA

Posted Nov 19, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Lead Actuary

Company: Nuna

Location: USA

Posted Nov 19, 2024

The job posting is for a role at Nuna, a health technology company, to support the development of tools for value-based care. The candidate will help build features in Nuna's platform, support implementation of customer programs, and leverage actuarial expertise to make recommendations.

Premium Onboarding Partner

Company: Doordashusa

Location: USA

Posted Nov 19, 2024

DoorDash is looking for a Premium Onboarding Partner to partner with their highest value merchants, providing a best-in-class onboarding experience. The successful candidate will build long-lasting relationships with merchants, work with account owners, and own a book of business.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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