Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Manager - Optimize

Company: Webflow

Location: USA

Posted Nov 14, 2024

Webflow is seeking a Senior Product Manager to join their growing team. The company is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The role involves advancing the vision and execution of Webflow Optimize, collaborating with cross-functional partners, and prioritizing product backlog.

Content Marketing Manager

Company: Tremendous

Location: USA

Posted Nov 14, 2024

Tremendous is a company that offers a fast, free, and flexible way to send bulk payouts to people in over 200 countries. They have a fully remote culture and are profitable and growing without outside investors. They are looking for a Content Marketing Manager to help scale their content creation efforts.

Entry Product Manager , Security Services

Company: Ensono

Location: USA

Posted Nov 14, 2024

Ensono is a company that aims to be a relentless ally, empowering clients to achieve key business outcomes. They value honesty, reliability, curiosity, collaboration, and passion. The company offers a range of benefits, including unlimited paid days off, flexible work schedule, and wellness program.

Software Engineer, Vulnerability Management

Company: Stripe

Location: USA

Posted Nov 14, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Software Engineer to join its Vulnerability Management team to identify and prioritize vulnerabilities in its systems.

Sr. Director, Product Management - Supply Chain Detection and Response

Company: SecurityScorecard

Location: USA

Posted Nov 15, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a patented rating technology used by over 25,000 organizations. The company has received various awards and recognition for its culture and innovation.

Customer Success Manager

Company: Steercrm

Location: USA

Posted Nov 15, 2024

Steer is looking for a Customer Success Manager to build relationships with customers, drive product adoption, and empower them to fulfill their goals. The role requires 3+ years of B2B SaaS customer success account management or consulting experience, and a strong customer-facing and presentation skills.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 15, 2024

Pipe17 is a venture-funded software startup that offers an innovative SaaS platform for ecommerce operations. The company is committed to building trust and making the world more agreeable for its employees, customers, and communities. The Finance and Revenue Operations Manager role is responsible for overseeing financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth.

Product Designer

Company: SingleFile

Location: USA

Posted Nov 15, 2024

SingleFile is looking for a Product Designer to join their remote team. The role involves designing intuitive and effective user experiences for complex workflows, working closely with cross-functional teams, and conducting user research and testing.

Bilingual Customer Service Representative

Company: Stafi

Location: USA

Posted Nov 14, 2024

The job posting is for a bilingual customer service representative at Stafi Live, requiring fluency in English and Spanish, excellent communication skills, and flexibility to work varying hours. The role involves providing exceptional customer support, resolving issues, and delivering accurate information about products and services.

Customer Service Operations Supervisor

Company: Garner Health

Location: USA

Posted Nov 15, 2024

Garner Health is seeking a Customer Service Supervisor to lead a team of Associates and Senior Associates in their fast-growing Concierge team. The role is focused on delivering a best-in-class member experience by digitally engaging with members to help them find the right healthcare for their needs.

Channel Sales Engineer

Company: Horizon3.ai

Location: USA

Posted Nov 14, 2024

Horizon3ai is a fast-growing remote cybersecurity company dedicated to enabling organizations to proactively find, fix, and verify exploitable attack vectors. They are looking for a Channel Sales Engineer to join their team and help partners understand the value and capabilities of their products and services.

Customer Service Representative

Company: AtWork Group

Location: USA

Posted Nov 14, 2024

The job posting is seeking a dedicated and enthusiastic Customer Service Representative to join their team. The role involves providing exceptional support to clients, communicating effectively, and analyzing customer needs. The job requires strong communication skills, proficiency in office applications, and experience in customer service or call center environments.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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