Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director - Revenue Operations

Company: Teleport

Location: USA

Posted Nov 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding.

Senior Product Designer - Learner Assessments

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a Senior Product Designer to design innovative assessment experiences for learners and educators.

Solutions Consultant

Company: BVNK

Location: USA

Posted Nov 14, 2024

BVNK provides modern payments infrastructure for businesses, unifying banks and blockchains in a single platform. The company is a diverse team spread across the UK, USA, Europe, and Africa, and has received recognition for its innovative approach to global payments.

Director - Field Sales

Company: Restaurant365

Location: USA

Posted Nov 14, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Field Sales to lead a team of sales managers and account executives. The ideal candidate will have experience in SaaS outside sales and a proven track record of exceeding quota targets.

Senior Backend Engineer

Company: Olo

Location: USA

Posted Nov 14, 2024

Olo is a leading open SaaS platform that enables restaurant brands to reach millions of consumers. As a Senior Backend Engineer, you will architect, develop, and scale solutions to support the company's growth and reliability. The company fosters a culture of collaboration, communication, and mutual respect, and offers great benefits and a remote-friendly work environment.

Product Design Manager

Company: Close

Location: USA

Posted Nov 14, 2024

Close is a 100 remote company that values autonomy and impact. They are looking for a seasoned Product Design Manager to guide and shape their growing team. The role involves overseeing the design of their web, desktop, and mobile apps, and playing a key role in the design and development of new features.

Account Executive

Company: ElevenLabs

Location: USA

Posted Nov 14, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring an Account Executive to help them meet their revenue goals by partnering with enterprises in the media-publishing or gaming industry.

Customer Account Manager

Company: brightwheel

Location: USA

Posted Nov 14, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusion, and its employees are passionate about improving the world through education and technology.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 14, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company is looking for a Solutions Consultant to work with their sales and customer service team to drive effective implementations of their predictive analytics AIML solutions for underwriting and claims health clients.

Senior Director - Enterprise Risk Management

Company: PosiGen

Location: USA

Posted Nov 14, 2024

PosiGen is committed to delivering solar energy solutions and is growing rapidly. The Senior Director Enterprise Risk Management will be responsible for monitoring and managing risks associated with the company's strategies and goals.

Community Manager

Company: Pax8

Location: USA

Posted Nov 14, 2024

The Community Manager plays a key role in the Workplace Experience Americas team, responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They deliver the desired outcomes from the business by continuously updating and improving our spaces to perform as a manifestation of the Pax8 Marketplace.

Director, Retail Planning - Amazon

Company: Nutrafol

Location: USA

Posted Nov 14, 2024

Nutrafol is seeking a Director Retail Planning to join the Amazon team. The role involves forecasting and monitoring daily sales performance, making adjustments, and owning monthly targets and metrics for the Amazon channel.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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