Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Engineer

Company: Broadvoice

Location: USA

Posted Nov 15, 2024

The Sales Engineer role at Broadvoice involves supporting the sales team by providing technical knowledge, designing solutions, and guiding prospects through the value of the company's CX offerings. The ideal candidate will be a skilled communicator with a strong background in CX technology and solution selling.

Sales Development Representative - Education

Company: Clipboard Health

Location: USA

Posted Nov 15, 2024

The job posting is for a sales role at a tech startup that provides substitute teachers and other classroom staff to K12 schools. The company is looking for someone who loves sales and is passionate about education. The role involves making over 500 dials per week, tracking account details, and learning about the company's value proposition.

Customer Success Manager - Partners

Company: Megaport

Location: USA

Posted Nov 15, 2024

Megaport is a company that provides network as a service and has a team of globally positioned industry experts. They are looking for a Customer Success Manager to work with partners and drive partner success and satisfaction.

Solutions Engineer

Company: Pagos

Location: USA

Posted Nov 15, 2024

Pagos is looking for a Solutions Engineer to work with customers, demonstrating the value of their payment solutions and implementing tailored solutions. The role requires strong interpersonal and communication skills, experience with APIs and SDKs, and a proven track record in managing complex technical solutions.

Data Scientist - Strategic Finance

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is hiring a Strategic Finance team member to work on financial data pipelines, forecasting, and analysis. The ideal candidate has experience in Analytics or Data Science, financial data, and statistical methods.

Enterprise Account Manager

Company: FloQast

Location: USA

Posted Nov 15, 2024

FloQast is hiring an Enterprise Account Manager to lead a book of business, expand partnerships, and maintain customer satisfaction. The role requires experience in software sales, managing enterprise accounts, and using consultative solution-based sales methodology.

Staff Business Systems Analyst

Company: Oura

Location: USA

Posted Nov 15, 2024

Oura is a growth company that empowers people to take a proactive role in their health by providing innovative wearable technology and data insights. The company values its employees and offers a range of benefits, including competitive salary and equity packages, health insurance, and flexible wellness time off.

Business Development Specialist - Geospatial Solutions

Company: NavVis

Location: USA

Posted Nov 15, 2024

NavVis is a technology company that offers reality capture and digital factory solutions. They are seeking a Business Development Specialist with a technical background to join their US team. The role involves driving sales and connecting with key players in industries like construction, engineering, and infrastructure.

Implementation Specialist - Client Training

Company: SpryPoint

Location: USA

Posted Nov 15, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Implementation Specialist to join its Client Training team.

Senior Frontend Software Engineer

Company: Orum

Location: USA

Posted Nov 15, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Frontend Engineer to join their team and are offering a competitive salary range of $165,000 to $190,000. The company values diverse perspectives and is committed to creating a inclusive work environment.

Software Engineering Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 15, 2024

The job posting is for a leadership role in Airbnb's Community Support Platform, responsible for managing a team of software engineers to create innovative user experiences for AI-driven customer service products.

Senior Project Manager

Company: Association for Institutional Research

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Project Manager position at the Association for Institutional Research (AIR). The job involves managing a grant-funded training program, overseeing project activities, and coordinating with AIR staff. The position requires a bachelor's degree, at least 3 years of project management experience, and excellent organizational and communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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