Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Business Development Executive

Company: Syndigo

Location: USA

Posted Nov 12, 2024

The job description outlines the responsibilities of a Syndigo Business Development Executive, including prospecting, building relationships, and closing deals. The role requires a strong understanding of the retail industry and the ability to communicate the value proposition of Syndigo's services.

Senior Marketing Manager

Company: Ignition

Location: USA

Posted Nov 12, 2024

Ignition is a leading revenue generation platform for accounting and professional services businesses. The company is looking for a Senior Marketing Manager to shape and execute its local marketing strategy for the US market.

Director - Demand Generation

Company: Coalition, Inc.

Location: USA

Posted Nov 12, 2024

Coalition is seeking a Director of Demand Generation to manage a team of marketers and drive campaign strategy for their insurance and cybersecurity business lines. The role requires experience in demand generation, leadership, and campaign planning, with a focus on building a team and driving growth.

Staff Product Manager - Styles

Company: Webflow

Location: USA

Posted Nov 12, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The company is looking for a Staff Product Manager to own the vision and roadmap for one of its core visual development capabilities, Styles.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Customer Success Specialist - Digital

Company: Vercel

Location: USA

Posted Nov 12, 2024

Vercel is looking for a Digital Customer Success Specialist to manage customer interactions, provide product knowledge, and build customer rapport. The role requires technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Senior Solution Architect

Company: Anaplan

Location: USA

Posted Nov 12, 2024

Anaplan is looking for a Senior COE Architect/Solution Architect to support their Global Presales Team. The role involves building domain-specific models, advising on complex proof of concept models, and serving as a subject matter expert on new Anaplan features.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Product Manager - Reporting

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to lead the R365 reporting suite, with a focus on empowering team members and driving reporting offerings.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages