Customer Satisfaction Jobs in USA

203,546 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Nov 12, 2024

Figma is looking for an Account Executive MidMarket to join their dynamic team. The role involves building a strong sales pipeline, working closely with cross-functional teams, and establishing relationships with key stakeholders. The ideal candidate has 3+ years of closing experience, value selling experience, and a proven track record of meeting or exceeding quota.

Product Adoption Strategist

Company: Reddit

Location: USA

Posted Nov 12, 2024

The job posting is for a Product Adoption Strategist role at Reddit, responsible for driving the adoption of priority products and features to drive advertiser success and revenue growth. The role requires experience in digital advertising, sales strategy, enablement, and operations, as well as expertise in full-funnel performance advertising objectives.

Senior Lead - Measurement & Attribution

Company: StackAdapt

Location: USA

Posted Nov 12, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The role of Senior Lead of Solutions Measurement and Attribution involves leading and supporting the discovery, ideation, development, and design of next-gen measurement attribution and performance capabilities.

Senior BizOps Manager

Company: Truehold

Location: USA

Posted Nov 12, 2024

The Senior BizOps Manager BOM will play a key role in building out and optimizing various functions for Trueholds operations team. The role will enhance process operationalizing standards quality control training and strategic partnerships to ensure residents benefit from Single Family Rental SFR industry leading property services.

Sr. Manager - Engineering (Platform)

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Senior Manager Engineering to join their team, who will provide technical leadership, collaborate with product managers, and define engineering processes.

Account Executive - Major

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for an Account Executive to sell their product suite to national brands and franchisees. The role requires strong sales skills, industry knowledge, and the ability to analyze client needs and provide strategic solutions.

Staff Platform Engineer - Backend

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Sr Reconciliation Rep

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 12, 2024

American Specialty Health Incorporated is seeking a Sr Reconciliation Representative to join their Reconciliation department. The position involves reconciling claims, making calls to health plans, and using health plan and TPA websites to check on claim status. The role requires excellent listening and interpersonal communication skills, and the ability to work from home.

Sr. Manager - Engineering

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. The company is looking for a Senior Manager Engineering to lead multiple engineering teams and contribute to product strategy.

Content Designer

Company: Assembled

Location: USA

Posted Nov 12, 2024

Assembled is looking for a Content Designer to join the product team. The role involves building a consistent vocabulary for products, redefining and scaling how they are explained and documented, and shaping text-based experiences. The ideal candidate has 4+ years of experience in content design or UX writing, is technically curious, and has a passion for UX and language.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 12, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Senior Treasury Partnerships Manager

Company: Mercury

Location: USA

Posted Nov 12, 2024

Mercury is a financial technology company that provides financial tools for startups. The company is looking for a Senior Treasury Partnerships Manager to manage its portfolio of strategic Treasury partners and build out its network of potential partners.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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