Customer Satisfaction Jobs in USA

203,574 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Manager - Emerging Markets

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company looking for a Sales Manager to oversee Emerging Markets. The role involves leading a team of Account Executives to sell Restaurant365's employee training solutions to adjacent verticals such as hotels, retail, and senior living. The company offers competitive compensation and benefits, including a salary range of $140,000 to $165,000, comprehensive medical benefits, 401k matching, and unlimited PTO.

Engineering Manager - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Engineering Manager Site Reliability Engineer SRE to join their team. The role involves developing a roadmap for Reliability, designing and implementing SRE architecture, and fostering a culture of reliability.

Associate Business Development Specialist

Company: NavVis

Location: USA

Posted Nov 09, 2024

NavVis is a technology company that offers reality capture and digital factory solutions. They are seeking a Business Development Specialist to join their growing US, LA, and NYC teams. The role involves developing critical and creative sales skills, partnering with account executives and customer success managers, and collaborating with the marketing team.

Sr Staff Software Engineer - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Sr Staff Engineer Site Reliability Engineer SRE to join their team. The Sr Staff Engineer will help facilitate a best-in-class enterprisewide SRE program that enables the business. The company values everyones input and ideas and is committed to working with the broadest talent pool possible.

Customer Technical Support Engineer

Company: Kontakt.io

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Head of Holding Company - Programmatic

Company: OpenX

Location: USA

Posted Nov 09, 2024

OpenX is a company that focuses on digital media and advertising, and is looking for a Head of Holding Company Sales to manage and grow relationships with major advertising holding companies in the US.

Principal Strategic Partnerships Manager

Company: HubSpot

Location: USA

Posted Nov 09, 2024

HubSpot is looking for a Partnerships Lead to develop and execute strategic partnerships that align with their mission to help businesses grow better. The role requires experience in managing a portfolio of partners, building strong relationships, and making data-driven decisions.

Commercialization Program Director

Company: Nextech

Location: USA

Posted Nov 09, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, benefits, and a commitment to diversity. The company is looking for software engineers, finance professionals, and other experts to join their team.

Channel Partner Relationship Leader

Company: ThinkOn, Inc.

Location: USA

Posted Nov 09, 2024

The job description is for a Sales team leader to manage relationships with Channel Partners, focusing on revenue growth, business development, and sales. The role requires strong knowledge of infrastructure technologies, data protection, and cloud services.

Content Marketing Associate

Company: Recharge

Location: USA

Posted Nov 09, 2024

The Content Marketing Associate role involves creating and executing merchant-facing content to educate, engage, and enable Recharge brands. The ideal candidate is a creative storyteller with experience in content creation, written communication, and data-driven content.

Senior UX Researcher - PFM

Company: Rocket Money

Location: USA

Posted Nov 09, 2024

Rocket Money is looking for a Senior UX Researcher to join their Personal Financial Management PFM group. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Technical Account Manager - Fintech

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. The company has a mission to unlock financial freedom for everyone and is looking for a Technical Account Manager to work with their largest and most strategic customers in the Fintech segment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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