Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Head of Data

Company: Philo

Location: USA

Posted Oct 27, 2024

Philo is a streaming service that aims to deliver a rock-solid experience on the streaming basics while cooking up next-generation multiscreen and multiuser playback. The company is seeking a Head of Data to lead its growing team of Data Scientists, Data Engineers, and Data Analysts.

Senior Software Engineer - Mobility

Company: Mark43

Location: USA

Posted Oct 26, 2024

Mark43 is seeking experienced senior software engineers to join their team. The company is committed to empowering communities and governments with new technologies that improve safety and quality of life. The role offers tremendous career growth opportunities and a competitive total compensation package.

Senior Technical Program Manager

Company: Human Interest

Location: USA

Posted Oct 26, 2024

Human Interest is a high-growth tech company that aims to provide retirement benefits to people in all lines of work. The company is changing the retirement industry by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence.

Business Development Representative

Company: Scrollmark

Location: USA

Posted Oct 27, 2024

The company Scrollmark is looking for a partner to help build their social DM marketing platform. They have raised $3M in seed funding and are looking to rapidly expand their customer base. The ideal candidate has experience in SaaS sales and can craft and execute cold outreach strategies.

Data Science Intern

Company: Dropbox

Location: USA

Posted Oct 27, 2024

The internship at Dropbox offers a top-notch learning experience with data scientists, where you'll work on real-world projects, develop skills, and build a professional network.

Payroll Integrations Analyst

Company: Businessolver

Location: USA

Posted Oct 26, 2024

Businessolver is a company that provides benefits technology and services, and is looking for an Implementation Integrations Analyst to work with project teams to implement outbound payroll deduction instruction files and reconciliation back feed files for new client configurations. The role requires strong communication and analytical skills, and experience with payroll EDI 834 file formats and system service offerings.

Technical Manager

Company: CG Tech Services, Inc

Location: USA

Posted Oct 27, 2024

CG Tech Services is looking for a Technical Manager to lead their team of technicians. The role requires experience in Windows environments, server management, and networking equipment. The company values a fast-paced, drama-free environment and is looking for someone who is detail-oriented, motivated, and emotionally intelligent.

Principal Product Manager, Workflows & Marketing App

Company: Apollo.io

Location: USA

Posted Oct 27, 2024

The text describes the vision of Apollo, a platform for revenue teams, and the role of a Principal Product Manager for Workflows and Automation. The text highlights the importance of automation, orchestration, and innovation in the GTM space, and the opportunity to shape the future of GTM automation.

Support Specialist

Company: Hummingbirdregtech

Location: USA

Posted Oct 27, 2024

Hummingbird is a remote-first company that helps financial institutions fight financial crime. They are looking for a Support Specialist to handle technical and functional inquiries from customers. The role requires strong technical troubleshooting skills, a problem-solving mentality, and the ability to learn and adapt quickly.

Account Manager

Company: Fieldwire

Location: USA

Posted Oct 26, 2024

Fieldwire is hiring an Account Manager to manage contracts, retain and increase revenue, and build strong relationships with customers. The ideal candidate has 2+ years of inside sales experience, a knack for working with people, and strong presentation skills.

Senior Product Manager, Home Lending - Growth

Company: Upstart

Location: USA

Posted Oct 27, 2024

Upstart is a digital-first company that aims to provide affordable credit to customers. The company is partnering with banks and credit unions to expand access to credit and has developed a machine learning-based underwriting process. The company is looking for a Senior Product Manager to drive rapid and profitable growth in its Home Lending product.

Senior Data Analyst, Canine Health

Company: Myollie

Location: USA

Posted Oct 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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